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TheyWorkForYou.com: Are your MPs and Peers working for you in the UK's Parliament? Hansard++ NYC.gov. Center for Digital Government. E.Republic. New York City Unveils Real-Time 311 Request Map. New York City has launched a new map to track citizens’ complaints and requests in real time as they’re entered through the city’s 311 service request program. The New York City Department of Information Technology and Telecommunications says that in addition to promoting transparency, the map has the potential to be an important tool for intelligence gathering. “Up until yesterday we looked at 311 as a method that disgruntled citizens would use to call us; we didn’t look at it as an opportunity for solutions,” New York City’s Deputy Mayor of Operations Stephen Goldsmith said Wednesday,Feb. 16.

The 311 Service Request map provides the public with access to location-specific information about city complaints filed across 15 major categories, including air and water quality, construction, noise, animals, snow, streets and sidewalks, and transit and parking. Toppling The Stovepipes. NEARLY 40 FEDERAL, state and local CIOs recently convened in Baltimore at NASIRE's annual meeting to establish common ground for intergovernmental cooperation and electronic government.

Participating were 12 federal agencies, 20 states and representatives of three local governments and the National Association of Counties. Don Pearson, publisher of Government Technology magazine, moderated the roundtable and challenged participants to look at the goal of electronic government, the obstacles to meeting those goals and strategies that lead to action and accomplishment. A transcript of the procceding follows. Statements were edited for length. Don Pearson: What do we need to aim for with electronic government initiatives? Jim Flyzik: We're moving toward a customer-centric government. Aldona Valicenti: We as CIOs can enable the government through IT. Steve Jennings: What are the service metrics to the citizen? Pearson: Is there a mandate to do this? Italy - Topics A-Z. Roadmap To Effective Egovernment.