When you buy goods or services the law protects your consumer rights. Find out who to contact for consumer protection advice. You can get help if you’re treated unfairly or when things go wrong. This includes: credit and store cards faulty goods counterfeit goods poor service problems with contracts problems with builders rogue traders Citizens Advice can give you help and advice about your consumer rights. Consumer rights : Directgov - Government, citizens and rights
Who is Martin Lewis? Martin Lewis, Money Saving Expert, is an award-winning campaigning TV and radio presenter, newspaper columnist and best-selling author. An ultra-specialised journalist, focusing on cutting bills without cutting back, he founded MoneySavingExpert.com in 2003 for £100. It's now the UK's biggest money site, with over 13m monthly users and 7m receiving the Martin's Money Tips email – and he remains its full-time Editor-In-Chief. He's often credited as the "big gob in chief" behind campaigns to reclaim Bank Charges, PPI and Council Tax with over 10 million template letters downloaded and many £billions repaid. He's currently loudly campaigning to get financial education in schools.
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