Consumer rights : Directgov - Government, citizens and rights. The law protects your consumer rights when you buy goods or services.
Find out who to contact for consumer protection advice. You can get help if you’re treated unfairly or when things go wrong. This includes problems with: credit and store cards faulty goods counterfeit goods poor service contracts builders rogue traders You can call a helpline to get advice. Money Saving Expert: Credit Cards, Shopping, Bank Charges, Cheap Flights and more. Home - Advicenow.