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Francisco Virgilio

Principles of bot design - Inside Intercom. Despite plenty of excitement it’s still unclear how conversational UIs can be made to work in a practical sense.

Principles of bot design - Inside Intercom

But opinionated design principles can help us push past the hype, and design something real people will want to use every day. We’re not lacking for self-assured sermons on how conversational UIs are the future. Much less is written about the practicalities of actually designing chatbot interactions. Yet it seems like this is precisely what we now need. Direct Line 3.0 REST API. The Direct Line API is a simple REST API for connecting directly to a single bot.

Direct Line 3.0 REST API

This API is intended for developers writing their own client applications, web chat controls, mobile apps, or service-to-service applications that will talk to their bot. Within the Direct Line API, you will find: An authentication mechanism using standard secret/token patternsThe ability to send messages from your client to your bot via an HTTP POST messageThe ability to receive messages by WebSocket stream, if you chooseThe ability to receive messages by polling HTTP GET, if you chooseA stable schema, even if your bot changes its protocol version Direct Line 1.1 and 3.0 are both available and supported.

Chatbots Magazine. Blog - Calling The Microsoft Bot Framework Using The Direct Line API. Oct 9 Written by: 10/9/2016 12:05 AM You may need to call your Microsoft Bot Framework Bot directly from a custom application, a service, or a website.

Blog - Calling The Microsoft Bot Framework Using The Direct Line API

The Microsoft Bot Connector Direct Line REST API allows you to do this. The Chatbot Dilemma. There’s a lot of discussion going on on the web about whether chatbots are really the next big thing or just a short-term fad.

The Chatbot Dilemma

Since I’m the co-founder of Ada, a personal assistant for real estate, I’m obviously biased—but don’t be mistaken, the dilemma is a huge topic within our team. Certainly, artificial intelligence will change the world—no question about it. Why do chatbots suck? Faisal Khalid Contributor Faisal Khalid is the founder and CEO of Eva, a chatbot for consumer mortgages.

Why do chatbots suck?

Chatbots have been in the news a lot this year. First there was Tay, Microsoft’s racist love child, who just couldn’t keep herself under control. Then came Facebook with its Messenger bots, which, by most accounts, didn’t start well. And now there’s news coming from Viv, which at first glance seems like Siri 2.0. UX Best Practices for Bot applications · GitBook. Conversational apps UX best practices. Principles of bot design - Inside Intercom. Chatbots. Smart Cities. Presentations. Bots and Humans: Working Together for Smarter CX [Video]