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Top 10 challenges of mobile and flexible working. By Nigel Mendonca, Regional Director, Symantec.cloud | Apr 14, 2011 Thumbnail: Businesses today are virtually under siege.

Top 10 challenges of mobile and flexible working

The online environment is becoming more mobile and flexible, but it is also fraught with great risk, and providing solutions for endpoint security poses some serious challenges. In the security realm, however, cost is often secondary to safety. An enterprise’s top priority is finding a solution that can resolve the thorny issues and tough challenges they face. Keys to effective unified communications. By Victor Ng | May 13, 2011 Thumbnail: Just like a good search engine works better for you when it knows things about you and your context - to provide you with the most relevant information and links you need - so does good communications in a call center environment make customers come back again and again.

Keys to effective unified communications

This the analogy Ken Kannappan, CEO of Plantronics, uses to explain the importance of a good unified communications (UC) solution. We caught up with Plantronics CEO Ken Kannappan at the leading audio communications player’s 50th anniversary celebrations and the opening of its new Asia Pacific hub in Suzhou, China in April 2011. Amazon outage raises new doubts about cloud services. By CFO Innovation Staff | Apr 28, 2011 Thumbnail: Amazon Web Services has announced that the prolonged outage of cloud services that hit some of its customers last week had ended.

Amazon outage raises new doubts about cloud services

"We are now digging deeply into the root causes of the this disruption," the company said in a statement. But it is unclear how the disruption in one of the web's premier cloud services providers will affect the adoption of cloud computing solutions in Asia, where vendors have been making a big play to CFOs about turning capex-heavy business processes to opex. Dan Schoenbaum, chief business development officer and cloud evangelist for Tripwire, an IT security and compliance services firm in the US, told Enterprise Innovation, CFO Innovation's sister publication, that the outage "may seriously impact the adoption rate of cloud among business users.

" Amazon Web Services told CFO Innovation that the outage did not have an impact on Asia. SaaS revenue within enterprise apps software market to total US$9.2B in 2010. By SMBWorld Asia Editors | Dec 28, 2010 Thumbnail: Worldwide software as a service (SaaS) revenue within the enterprise application software market is forecast to reach US$9.2 billion in 2010, up 15.7% from 2009 revenue of $7.9 billion, according to Gartner, Inc.

SaaS revenue within enterprise apps software market to total US$9.2B in 2010

The market is projected for stronger growth in 2011 with worldwide SaaS revenue totaling $10.7 billion, a 16.2% increase from 2010 revenue. Gartner defines SaaS as software that is owned, delivered and managed remotely by one or more providers. The provider delivers an application based on a single set of common code and data definitions, which is consumed in a one-to-many model by all contracted customers anytime on a pay-for-use basis, or as a subscription based on use metrics. "Initial concerns about security, response time and service availability have diminished for many organizations as SaaS business and computing models have matured and adoption has become more widespread," said Sharon Mertz, research director at Gartner.

Cloud-based financial app launched for Singapore's SMBs. By SMBWorld Asia Editors | Apr 13, 2011 Thumbnail: Singapore Telecommunications Limited (SingTel) and provider of financial software, Intuit Inc., have launched QuickBooks Online, a cloud-based financial management solution for Small and Medium Enterprises (SMEs).

Cloud-based financial app launched for Singapore's SMBs

QuickBooks Online is part of the QuickBooks family of offerings. It is available from $10 per month through SingTel’s myBusiness cloud software services portal ( QuickBooks Online allows businesses to manage critical business tasks, such as creating invoices and tracking cash flow. QuickBooks Online automatically backs up users’ data every two hours and offers them secure access from any location via the web. Accountant Kathleen Zhu said: “With QuickBooks Online you have all the reports you need to manage and monitor the accounting and profitability of your business, the reports are easy to generate, email and print. SingTel is offering a free 30-day trial from 13 April 2011. Cloud services to dominate small business IT in Asia within three years. By SMBWorld Asia Editors | Oct 12, 2010 Thumbnail: Parallels has released the results of recent research that indicates over eight in ten (84%) respondents believe APAC small businesses are likely to adopt Cloud computing services in the next three years.

Cloud services to dominate small business IT in Asia within three years

The research was conducted amongst delegates at the recent Parallels APAC Summit in Singapore. Attendees unanimously agreed that Cloud computing is set to transform IT operations for small businesses in APAC. The 16 key attributes of cloud computing. By Andrew Milroy, Vice President, ICT Research, Asia Pacific, Frost & Sullivan | Apr 7, 2011 Thumbnail: The term, cloud computing is being used to describe a continually growing list of computing products and services.

The 16 key attributes of cloud computing

Indeed, many people use the term to include on-premise IT implementations, sometimes known as ‘private clouds’. This can create confusion. A great way to simplify the concept of cloud computing is to list the key attributes of cloud computing using non technical terminology that non IT specialists can understand. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12 Cloud computing allows the purchase of services without human interaction 13. 14. 15. 16. A spectrum of attributes like the one above allows us to illustrate where a service fits with respect to cloud computing. SMBs in Asia Pacific way behind in harnessing the cloud. By SMBWorldAsia Editors | May 4, 2011 Thumbnail: A new study from Springboard Research reveals that, while businesses in APAC are moving to the cloud, many are adopting a cautious approach and consider other regions to be more advanced in their understanding and adoption of cloud computing.

SMBs in Asia Pacific way behind in harnessing the cloud

While almost half of the respondents in the eight APAC markets surveyed are planning a cloud implementation within the next 18 months, 53% of small business respondents said that cloud is a priority but that they were concerned that limited funding may hinder implementation. Mobility will be a trillion dollar business by 2014, says Gartner. By SMBWorld Asia Editors | Oct 22, 2010 Thumbnail: Worldwide mobile voice and data revenue will exceed one trillion dollars a year by 2014, according to Gartner, Inc.

Mobility will be a trillion dollar business by 2014, says Gartner

Mobile will generate revenue from a wide range of additional services such as context, advertising, application and service sales, and so on. Each of these will be a significant business worth several tens of billions of dollars per year. “We see three major eras of mobility,” says Nick Jones, vice president and distinguished analyst at Gartner. In mature markets, smartphones will dominate device sales for the foreseeable future. Many new device types such as tablets and e-book readers will emerge through 2012 and some will find a role in corporations. The smartphone platform space is very competitive, and the leaders will change through 2014 with Symbian is losing share to Android and iPhone OS (iOS).

Gartner believes that context will be a defining principle of mobile business for the next decade.