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Mailing lists are an essential community and support tool, and I myself participate in a good handful ranging from beta tests to individual app support and even simple enthusiast chatting on one topic or another. In my experience, I've found that a number of things do and don't work from both a management and participant side, and I thought it would be helpful to start a discussion about these best practices to see if I'm on the mark, or if you readers have other ideas that should make the cut. Following are two sets of mailing list etiquette that I've put together. mailing list etiquette mailing list etiquette