co working spaces re image offices
“Although it was a bit too long, I really appreciated your letter this summer,” is something I have heard many times in the past 15 years.
Recently I attended a workshop at Positive 12 led by Kim Cameron Professor of Management at University of Michigan.
As many school administrators are enjoying their summer break, we all tend to think of ways that we can make our school better in the upcoming year.
We immediately become more effective when we decide to change ourselves rather than asking things to change for us.
home » self/personal development » the seven habits of highly effective people ®
home » self/personal development » empathy, trust, listening, diffusing conflict and handling complaints empathy skills - for relationships, communications, complaints, customer retention, conflict and levels of listening types Empathy and trust are a platform for effective understanding, communication and relationships. Empathy and trust are essential to develop solutions, win and retain business, and avoiding or diffusing conflict. Empathy and trust are essential for handling complaints and retaining customers.
qualities of a leader
by Peter Bregman | 5:35 PM November 30, 2009 "Should I bother to have the conversation with her? What do you think?"