When it’s just so obvious NOT to train it’s painful to watch it happen. The amount of time, effort and money wasted on formal ILT training prior to rollout or upgrade of enterprise platforms (particularly ERM and CRM) and other new software systems is really quite amazing. Some managers and L&D people just don’t seem to get it. It reminds me of the remarkable insight of the author Aldous Huxley when he said “I see the best, but it’s the worse that I pursue” The evidence has been around for a long time that formal training on detailed task and process-based activities in advance of the need to carry out the task or use the process is essentially useless.
The logic and evidence both point to the fact that the “ we’re rolling out a new system, so we’ve got to train them all ” approach employed by many (read ‘most’) organisations, and offered as a service by training suppliers across the globe, is both inefficient and fundamentally ineffective. You might as well throw the money spent on these activities out the window. Truth 3: Post-Training Drop-Off The result? Wdsframeworkv3.pdf (application/pdf Object) From Social Learning to Workforce Collaboration. Eagle-eyed readers will have noticed that I (temporarily) changed this blog’s title from “Learning in the Social Workplace” to “Workforce Collaboration” Why? Well, to try and avoid the “learning” word or at least the term “social learning”! Let me explain. Despite the fact that numerous studies have shown that most workplace learning takes place outside training - the term “learning” is for many people still synonymous with training.
They simply don’t realize (or value the fact) they are learning (ie acquiring new knowledge and skills) every day in everything they do – because they have been conditioned to believe that learning only happens in a classroom or an online course – that involves studying or memorization – and when a teacher is involved. Of course, I think training has a role to play in the workplace, but I just think that helping people learn with and from one another, in the workflow, as they do their jobs is much more relevant nowadays. Social Learning examples in the Workplace.
EmailShare 0EmailShare Here are a number of examples of how people and organisations are using social media for social learning – both INTERNALLY and EXTERNALLY – in order to improve job, team and business performance and productivity. These examples are listed in reverse chronological order, i.e. most recent first. Social-learning-outlook-article1.pdf (application/pdf Object) Social Learning Centre.
ERM0811.pdf (application/pdf Object) Features of Open Mentoring | Open Mentoring.