Jewelry Storage / framed earring holder. Repurpose Crib Springs. My heart started to beat rapidly when I found this piece of junk at Junk Jubilee for $5. Mr. "H" thought I was crazy when I brought it home and told him what I was going to do with it. After spraying it white and I brought it into my office to hang my completed pieces of jewelry on. My goal is to hang it on the wall. Jewelry Storage / jewelry storage. Jewelry Storage / Project: Jewelry Organization Collage.
Jewelry Storage / Down and Out Chic: DIY. Jewelry Storage / Use a curtain dowl...with shower hooks. Jewelry Storage / Setting branches in a vase by using spray foam. The branches could be used to hang jewelry. Moss Graffiti. 2011 November | Clothing Boutique Blog.
10 Ways to Turn Off Customers - Store Atmosphere Don'ts - Retailing. At the end of this article, we invite you to share your shopping turn-offs As individuals, we all have our own little pet peeves. What may turn off one customer may not bother another. As retailers, we can't afford to turn off a single customer and image is everything. Keeping our stores neat and clean is not only easy to do; it is generally an inexpensive way to attract customers and create a pleasant store atmosphere. Take a look around your retail store. Do any of the following situations exist? 1. This customer pet peeve clearly deserves the number one spot on this list. 2. Keeping the dressing room area free of discarded hangers, tags and empty packaging goes beyond creating a neat store appearance, it is also a good step towards loss prevention. 3.
Playing music in a retail store can help create a certain atmosphere for our shoppers. 4. In this era of technology, there is no excuse for displaying handwritten signage. 5. It is true, accidents happen. 6. 7. 8. 9. 10. Customer Appreciation- Tips For Showing Customer Appreciation. There are many small, inexpensive (and often free) ways to show your customers how much you appreciate their business. Of course, great food and service is paramount for successful customer appreciation; however, personal attention, especially by the owner or manager can go a long way in making customers feel appreciated.
Read on for tips on how to make every customer feel like they are a VIP. Personal Attention- Don’t be afraid to go up to tables and introduce yourself and ask how their meal is. Customers will feel very special that they owner took the time to check on them. You don’t need to have a lengthy conversation with each table (many customers would much rather you kept it short). Just give a brief introduction and tell the customer if they have any problems, to let you know. Get to Know Your Regulars- Regular customers are the backbone of any successful restaurant. Address Problems Immediately- Inevitably you will encounter customer complaints. How to Convert Returns into Sales. Once we sell a product or service to a customer, the last thing a retailer wants is to get that item back.
However, our job is to satisfy our customers and returns and refunds are a reality of retailing. Here’s how to turn those inconvenient returns into exchanges and avoid refunds by implementing these simple customer service skills. Difficulty: Easy Time Required: 5 Minutes Here's How: Listen and Learn: Start the return transaction by genuinely listening to the customer. Tips: An exchange is better than no sale, but a satisfied customer is more important than a return policy. Dealing With the Disgruntled - Customer Service Tips to Save the Sale. Do you have advice for handling dissatisfied shoppers? At the end of this article, you can share how you stay cool when dealing with the disgruntled customer.
In retail, it's inevitable that there will be the occasional disgruntled customer. No matter how wonderful your products are or how committed you are to provide the best customer service, problems do occur. Armed with the following customer service tips, you can diffuse a situation, save the sale and possibly even create a loyal customer. Stay Calm and Remember It's Not Personal When a customer is upset, remember that it is not a personal attack. Apologize and Empathize Once you understand why the customer is upset, apologize. Resolve Their Problem, Not Yours Your business should have policies in place to prepare people working the front lines to deal with customer service issues. Follow Up Whatever promises you make to the customer to resolve the issue, be sure to follow up. Learn From Mistakes. Super Charge Your Business With Profit Pricing Strategies.
The pricing strategy of your small business can ultimately determine your fate. As a small business owner you can ensure profitability and longevity by paying close attention to your pricing strategy. Commonly, for many small businesses, the pricing strategy has been to be the lowest price provider in the market. This approach comes from taking a superficial view of competitors and assuming one can win business by having the lowest price. Avoiding the Lowest Pricing Strategy Having the lowest price isn't a strong position for small business. Larger competitors with deep pockets and the ability to have lower operating costs will destroy any small business trying to compete on price alone. Avoiding the low pricing strategy starts with looking at the demand in the market by examining three factors: 1. 2. 3.
Once you understand the demand structure in your industry, review your costs and profit goals as set in your business plan or financials. Evading a Price War. Vendor Negotiation Tips for Retailers - How to Negotiate Prices and More. Bargaining is an age-old practice that is still common in the marketplace in many countries today. In the United States, most consumers want to avoid the haggle and will simply accept the price on the tag. It is the successful retailer that has learned how to play the game of give and take with their suppliers. Learn how to negotiate with vendors to receive the best pricing and terms on products with these negotiation tips. 1. Be Prepared Being prepared and informed is the greatest advantage a retailer can have going into vendor negotiations. Learn as much about the supplier and its products as possible. 2. Deception tactics, such as bluffing or falsification, may do more damage than good in the vendor negotiation process. 3.
If you are meeting with a potential vendor for the first time, odds are he/she may know nothing about your company. 4. 5. It is okay to mention the vendor's competition in the negotiation process but don't disclose any pricing or other confidential details. 6. 7. 5 Ways to Lose Customers. Without customers, we wouldn't be in business. That is why it is surprising how easily retail shops unintentionally drive customers away. Sometimes, understanding the what can ruin a business can help us focus on what not to do while building our enterprise. Here are five simple ways to lose customers. 1. Wrong Product Pricing Besides cost, some of the things to consider when choosing the best strategy for your retail business are the market, the channels of distribution and the competition. Here are a few of the more popular pricing strategies to consider. 2.
It's inevitable that there will be the occasional disgruntled customer. 3. As retailers, we can't afford to turn off a single customer and image is everything. 4. It's important for new businesses to complete a competitive analysis during the business planning stage, but competitive intelligence can also be useful for marketing, pricing, managing and other strategic planning for retailers. 5. Open-To-Buy Planning: Controlling Your Inventory. Good inventory control is critical to ensuring an adequate level of stock is on hand for the amount of sales being generated. Having too much inventory (or the wrong type) during certain periods can slow your cash flow and reduce profits with too many markdowns.
On the other hand, if you under buy and miss sales opportunities then you are not making your potential profit. A retailer can be sure to stock the right amount of the right products at the right time by using an Open-To-Buy (OTB) plan. Open-To-Buy can be calculated in either units or dollars. OTB is essentially the difference between how much inventory is needed and how much is actually available. This includes inventory on hand, in transit and any outstanding orders. In order to take advantage of special buys or to add new products, some of the OTB dollars should be held back. Consider maintaining an OTB plan for your business as a whole, but also plan for each category of merchandise you stock. The Open-To-Buy Formula.