Factual Home - Factual. Open 311. GeoReport v2 - Open311 Wiki. Collaboration for an Open311 Standard This spec has been frozen and finalized, but the documentation will continue to be updated for clarity. Join the Mailing List for updates. The GeoReport API v2 allows developers to build applications to both view and report issues which government entities like cities are responsible for addressing. These interactions are often referred to as "service requests" or "calls for service" and have traditionally been handled by custom web forms or phone based call centers (sometimes using the 311 phone number or other short-code).
The GeoReport API is designed to allow both government and third party developers to create new applications and technologies that can integrate directly with these same official contact centers in any government that supports the standard. The current specification is focused on location-based non-emergency issues such as graffiti, potholes, and street cleaning. Status Specification Servers Apps & Resources Service Discovery Examples: