Quality Gurus – Quality Gurus and their Contributions. The Slow Movement: Making a Connection. MOQ.org. Zen and the art of motorcycle maintenance. What is Quality Control and Quality Control Charts? In all production processes, we need to monitor the extent to which our products meet specifications.
In the most general terms, there are two "enemies" of product quality: deviations from target specifications excessive variability around target specifications During the earlier stages of developing the production process, designed experiments are often used to optimize these two quality characteristics (see Experimental Design); the methods provided in Quality Control are on-line or in-process quality control procedures to monitor an on-going production process.
For detailed descriptions of these charts and extensive annotated examples, see Buffa (1972), Duncan (1974) Grant and Leavenworth (1980), Juran (1962), Juran and Gryna (1970), Montgomery (1985, 1991), Shirland (1993), or Vaughn (1974). History of Quality. Service Quality Assurance Inspection Software - QMSIT from ThinkQ - Software for Service Delivery Audits and Inspections.