Open Source Help Desk Guide. Open Source Support Ticket System. OsTicket is a platform-independent web-based application, meaning it is compatible with all operating systems.
To install and run osTicket (as of version 1.8.0) the following components are required; Web Server: Apache or IIS PHP Version: 5.3+ MySQL Database: 5.0+ If you meet the above requirements but still have problems, be sure to seek help from the community or contact us for paid help osTicket is a 100% free open source software. It's distributed under the terms of the GNU General Public License ("GPL"), which means anyone is free to download, use, modify and share the software. Free Business & Enterprise software downloads. Remote Hosted Help Desk. Get started in minutes with a fully functional remote help desk solution.
Unlimited users Unlimited support tickets Unlimited ticket categories Unlimited knowledgebase categories Unlimited bandwidth Full daily backups No software to install 1024 Mb file upload space Hosted on a fast and reliable server FREE yourcompany.hesk.com address Access to all HESK features without any restrictions Month-to-month contract (yearly available on request) 14-Day Unconditional Money Back Guarantee! Just $19.95 per month. No hidden fees. ORDER NOW If, for some reason, your are not fully satisfied with Remote Help Desk—HESK within 14 days of your order, we will gladly issue a 100% refund. Need features like live chat, asset management and mobile applications?
Software - OTRS Help Desk - ITIL V3 compliant OTRS ITSM. Must-haves for a best-in-class help desk solution! Open Source Help Desk Guide. 5 open source help desk apps to watch - open source, help desk. If your help desk software is giving you trouble, there are some open source options available to help ease your pain – without the high cost.
In this instalment of CIO's five open source applications to watch we take a look at help desk software, which is the basis of incident response and IT service delivery. RT: Request Tracker RT is a ticketing system which enables a group of people to manage tasks, issues and requests submitted by a community of users. The RT platform has been under development since 1996, and is claimed to be used at thousands of sites around the world. Written in object-oriented Perl, RT manages tasks like the identification, prioritisation, assignment, resolution and notification for applications including project management, help desk, NOC ticketing, CRM and software development.
Help Desk Software HESK - a free PHP help desk. A complete list of open source help desk software packages. Help desk software comparison. Help Desk Software Comparison <a href=" Desk Lite</b></nobr></a> .
It is a very simple and free help desk software that provides two major functions every customer service system must support: service ticket tracking and operator assignment. This CGI script is written in Perl and is intended for those, who prefer corresponding with customers using their favorite email program rather than through completely web based help desk. This open source customer service software enhances email based workflow via customizable mail forms, ticket tracking and operator assignment. The Help Desk Lite does not require permanent connection to the Internet in order to compose an answer. To put it simple, the Help Desk Lite captures a customer inquiry and releases it to the operator, which was the first to claim an ownership over the ticket. 15 Best open source helpdesk ticketing software. Add a link | Popular links | New links | Saved | Shared | Top | Online Link Details Previous | Next Surprise Me!
By solidstone via findbestopensource.com Published: Mar 08 2012 / 00:22 15 Best open source helpdesk ticketing software Helpdesk / Ticketing software is the backbone for support industry. Vote up Vote down Tweet SaveShareSend Tags: open source, tools Upcoming Links See all the newest links Add your comment Html tags not supported. Voters For This Link (3) Voters Against This Link (0) Browse links by tag all .net agile ajax announcement apple books c-and-cpp cloud css-html database eclipse flash-flex frameworks games groovy gui hardware how-to humor java javascript methodology microsoft mobile news open source opinion other languages php python research reviews ria ruby security server standards tools trends unix-linux usability web 2.0 web design web services windows xml.