CitrixTV - Citrix Scout for XenDesktop. CitrixTV - XenApp for Auto Support (Beta) CTX127900 - NS - Scout collect data from a NetScaler. These software applications are provided to you as is with no representations, warranties or conditions of any kind.
You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application.
In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. CTX125372 - XS - How to Collect Diagnostic Information for XenServer. XenApp Management SDK » XenApp - Citrix Community. Download SDKS » XenApp - Citrix Community. CTX130147 - Citrix Scout XA XD. Scout v2.20.0.13s Created Date: July 5, 2011 Updated Date: July 9, 2014 Description Run Citrix Scout from a single XenDesktop controller (DDC) or XenApp server to capture key data points and CDF traces for selected computers followed by secure and reliable upload of the data package to Citrix Technical Support.
Key Data points include: Footnotes Data Store details are supported only with MS-SQL based data stores; the user running Scout must have administrative rights on the SQL database. New in this release New data points/features: Command-line interface for Scout execution Bug fixes Prerequisites Microsoft .NET Framework, Version 3.5, with Service Pack 1 or .NET 4.0 Microsoft Windows PowerShell version 2.0 Must be run from the same domain as the Citrix Desktop Delivery Controller machines when capturing XenDesktop information. Supported Citrix Product Versions XenDesktop 5.x, 7 XenApp 6.x. Download SDKS » XenDesktop - Citrix Community. CTX130147 - Citrix Scout XA XD. Introducing Citrix Auto Support – Help is on the way.
We can finally reveal the top secret news following the Synergy keynote in Barcelona today.
I’m delighted to introduce Citrix Auto Support, which is available to use now (an earlier version was known as TaaS). The tool our support experts use is now open for all! This is kind of a big deal, so I hope you’ll read to the end. Citrix Auto Support is a simple, online troubleshooting platform and health-checker for your Citrix environment. It’s exactly the same tool that our own tech support experts use every day to diagnose and fix hundreds of known issues. How does it work? 1. Citrix Auto Support (formerly known as TAAS), Citrix troubleshooting done right. Auto Support & Scout, Citrix troubleshooting done right Citrix troubleshooting has grown up, a new tool and a new method will provide customers with an easy way to solve their issues, learn how in this blog.
Citrix Auto Support has been announced at Synergy 2012 in Barcelona, Auto support is the name for the product formerly known as TAAS. Auto Support is about automatically analyzing a set of data taken from you XenDesktop, XenApp or Netscler environment. Basic analysis shows enough info to determine whether a site is experiencing issues or running healthy. 28-10: I wrote this blog a few weeks ago when Citrix Synergy was going on, I noticed that with the FP1 release a tool called XenDesktop Collector had been shipped.
So initially I wanted to write about Citrix XenDesktop Collector and the site TAAS.Citrix.com, the tools I assumed made up the solution "Citrix Auto Support". So here you go, read about Scout and Auto Support (The Tool Formely known as TAAS). Some history. PDF - Scout Guide Download. Helping Customers, Health Check Environments, Compare against industry standards. The tool our own experts use Citrix Insight Services is a free tool from Citrix that analyzes your log files, profiles your virtualization environment and scans for hundreds of known issues.
It takes only minutes to deliver clear, actionable advice customized to you. It's the same tool our support engineers use every day to diagnose problems quickly and accurately. Products supported Citrix Insight Services reads log files from XenDesktop, XenServer, XenApp, NetScaler, PVS, ByteMobile, XenMobile, CloudBridge, CPBM and XD/XA Connector, and we'll be adding products to it over time. We're adding new plug-ins that capture known issues for these products all the time. Prioritized fixes When Citrix Insight Services discovers any known issues in your environment, it suggests hot fixes, patches and updates with red/yellow/green prioritization. It will also analyze your configuration and give you best-practice advice, with links to relevant articles or white papers. A quick Health Check. Helping Customers, Health Check Environments, Compare against industry standards.