How Nonprofits Can Share Down Their Costs (Part II) In part one of this piece, I discuss the various ways that nonprofit organizations can benefit from sharing relationships with each other and with their supporters. But how can we foster a sharing revolution among nonprofits? My suggestions: Identify organizations’ shareable assets and capabilities: We live in a world filled with underused resources. Nonprofits often have closets full of unused equipment, office spaces that aren’t in use, or staff whose talents are not fully used or appreciated. Doing an inventory of these assets – perhaps through a group brainstorm – is a good place to start. Identify areas of need and come up with shareable ways to meet those needs: Many organizations have the same general need right now – the need to cut costs and do more with less.
Nonprofits could use help with all of these tasks, especially the third. Six Things to Think About When Sharing For a nonprofit ready to start sharing, here are a few things to think about: 1. A Note to New Nonprofits.
Nuffnang. ACT Government Shared Services - home page. How to Do Shared Services | Tripp Babbitt's Blog. I was recently reminded that shared services isn’t always bad, but shared services done with industrialized thinking is always bad. The industrialized piece is rooted in the functional separation of work where the unwary see cost reduction opportunity by combining like functions. Voila – instant savings to your service or government. If it were only that easy. I wrote about shared services in a couple of posts one called The Case Against Shared Services and another post called Shared Services in Government: 4 Reasons Not to Share. Both articles hit on problems, but didn’t completely describe the huge missed opportunity to redesign services.
You might get some savings sharing services, but while looking for the penny on the floor we miss the golden 6-foot statue the coin is under. The rush to savings leaves out the counter-intuitive – if not obvious improvement. Tripp Babbitt is a speaker, blogger and consultant to service industry (private and public). Share This: How many co-working spaces does the world need? As my co-founders and I investigated the idea of creating Founders Den, we frequently heard the questions: “What is the difference between an incubator, accelerator, and co-working space?”
And “Is there a need for another one?” The incubator concept was largely defined in the dot-com era by Bill Gross’ IdeaLabs and Guy Kawasaki’s Garage.com, both of which turned out to be expensive endeavors providing office space, legal, financial, and other shared services to start-ups in exchange for equity. More recently, accelerators have emerged as a sort of ‘incubator light’ with an emphasis on education, coaching, limited services, and in many cases no shared office space.
Accelerators including TechStars, Y Combinator, and others across the US and globally, bring experienced business leaders and first-time entrepreneurs together in hopes of helping startups avoid costly mistakes. Like any other real-estate trend, expansion and contraction is likely. [images via Flickr/Founders Den] Booz - Shared Services: Management Fad or Real Value. Shared Services Center Best Practices 2011 | Customer1. Posted by Omar Zaibak on September 13, 2010 · 0 Comments Shared services center adoption continues to grow across enterprise and medium businesses. Organizations are embracing shared services in an effort to cut costs and improve operational efficiency. By not following best practices, these organizations set themselves up for disappointment and failure. So what are the most important best practices to follow when setting up a shared services center? 1. 2. 3. 4. 5. 6. 7. 8. Are You Evaluating Customer Support / Help Desk Software for Shared Services?
Assistly is providing 1 full-time agent seat at no cost to you. Please let me know how it compares to your customer service requirements. Management Tools 2011 - Shared Service Centers. December 13, 2010 Bain & Company guide This tool was part of the Management Tools 2011 guide. Browse the latest guide here. Shared Service Centers (SSCs) reduce costs by consolidating one or more back-office operations used by multiple divisions of the same company—such as finance, information technology, customer service and human resources—into a shared operation. By creating a stand-alone or semi-autonomous Shared Service Center, companies can eliminate redundant activities and improve efficiency, services and customer satisfaction. Because of the need of every corporate department for finance and human services, these functions offer a common opportunity for an SSC model. Many of the savings come from standardizing technology and processes on a national and regional basis, making it easier to provide support for multiple business units, reduce personnel and improve the speed and quality of service.
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