background preloader

Communication

Facebook Twitter

Tom Cruise Ben Stiller Mission Impossible Parody. It's Not About The Nail. Dan Steer sur Twitter : "Even paragraphs can be pyramids #communication #writing... Dan Steer sur Twitter : "The relationship between the reader and the writer depends on 3 important questions #communication #presentation.

Communication – diverse references. After a fun 2 days full of communication exercises and learning with IT consultants last week, I delivered the following references to the participants. Maybe there is something in here you can learn from? General references Basic communication “Advanced communication” Book on body language (including simple exercises to try): “The Power of Charm”Book on interogation techniques, which includes a lot on body language: “Criminal interogation and confessions”Information on “what eye movements may mean”, although this blog says it is all rubbishBook on cultural differences: “Riding the Waves of Culture” Commercial communication Presentation skills Assertiveness/Stress Book on “ego states”, how you build your own “story” and all things “transactional analysis psychology”: TA Today10min video on “ego states” – how your perception of the other person impacts your ability to behave in the way you want Thanks for reading!

@dan_steer Like this: Like Loading... Use your “listening to kids face” when listening to your audience. Sometimes I see presenters taking audience questions with a serious, stern looking face and I wonder how the person asking the question felt about that. The presenter is not doing it intentionally (just concentrated) but really looks mean! They need to use their “listening to kids” face…. Just now, my youngest daughter (4) came to my office while I was working on something and started talking to me. I wasn’t expecting the “interruption” and I had my “concentrated work face” on. She was talking about something she had just been doing and I realised that my face must have looked really miserable to her. As I realised this, I changed my facial expression and saw almost immediately her own expression change, which I took as an indication of how her feelings (about talking to me) changed. Here’s a few tips to put on your “listening to kids face”: Relax, especially between the eye-browsSmile, with your eyes as wellNod your head a littleTry tilting your head a little (like dogs do!)

Like this: Dan Steer sur Twitter : "First key to effective #communication, Covey's 5th habit. ..for this, you an open-mind + to really listen.

General Communication Ideas

Email. Assertiveness. Listening Skills. Presentation skills. PREZI.