conflictresolutions-skills

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To download this CR Trainers Manual - 2nd edition (2008), scroll down to the bottom of this page. http://www.crnhq.org/pages.php?pID=77

Conflict Resolution Network

Conflict Resolution Network

http://www.crnhq.org/pages.php?pID=12 Background - Conflict is the Stuff of Life Have you ever had a conflict and wished you could have handled it better?
Understanding conflict in relationships Conflict arises from differences, both large and small. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires.

Conflict Resolution Skills: Managing & Resolving Conflict in a Positive Way

http://helpguide.org/mental/eq8_conflict_resolution.htm
http://helpguide.org/mental/eq6_nonverbal_communication.htm What is nonverbal communication and body language?

Nonverbal Communication Skills: The Power of Body Language