Community manager 201
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How to build and maintain trust in online communities | Communit
A vital element of a successful online community is trust.Don’t lose existing members of your online community | Community
New members help your community become more vibrant – but you don’t have a community in the first place if you can’t keep hold of your existing members. It doesn’t matter how many posts you have – if members join, say hello and then leave, you don’t have a community.