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Press Release: HR Industry Veteran Naomi Bloom Joins Board of Advisors For Constellation Research
Getting closer to the Web 2.0 address book
Correcting the Measure: Economic Value of Social Networks | Bendalls
Altimeter Report: Social Commerce, How Brands Are Generating Revenue in Social Media, by @lcecere
I’m frequently asked “What’s the top challenge the corporate social strategist is struggling” and over and over, ROI comes up very high. To tackle this challenge head on, Altimeter has conducted a research project to find out how companies are connecting social technologies to the overall buying process as well as analyzing how they increase revenues for brands. In conjunction with our recent conference on Social Commerce, we’ve now published the findings from interviewing top social commerce vendors and brands that are connecting commerce with social media. Our lead researcher analyst on this project is Lora Cecere who stems from Gartner and AMR and stems from Supply Chain Management, her and I will be doing a no-cost webinar to discuss these finding s, I hope you join us. This report is intended for you to use, share, and spread, under creative commons, feel free to embed it on your own blog, comment on it, and discuss.Paul Greenberg: Social CRM? Really? REALLY?
P&G may be the only company with a holistic social CRM strategy - yet it doesn't call it SCRM. Paul Greenberg explains what can be concluded from this. I recently had the opportunity to speak at the Capgemini EMEA 'Futures Forum' in London to about 100 customers of Capgemini’s. In the course of my discussion on what social CRM is, something occurred to me.In Community Managers Part 1: Definitions , I shared my observations about the different types of community managers – those primarily focused on executing ongoing practices – but didn’t spend too much time on the Program Roles – those focused primarily on executing proactive programs. (Also, my apologies. My schedule won’t accommodate an in-depth study of community manager backgrounds, which would have been Part 2.) There is a third role which perhaps sits above these, called the Strategist.
Social Business Strategists: Social Media vs. Enterprise 2.0 » Connected
How the iPad & Smartphones Change Corporate Networks: Tech News and Analysis «
Newsroom: Accenture Survey Finds That High Performing IT Organizations Hit the Ground Running Following the Economic Downturn
NEW YORK; Nov. 30, 2010 – High performing information technology (IT) departments at large companies have hit the ground running following the recent economic downturn, recalibrating their efforts to drive more business value from IT, and leaving their less adroit counterparts playing catch-up, according to new research from Accenture. While many companies slipped into stagnation mode during the downturn, cutting budgets and focusing primarily on maintenance, high-performing organizations viewed IT as a growth engine for their business and the economic conditions as an opportunity to build capability. Accenture defines high performers in IT as those that achieve excellence in IT execution, IT agility and IT innovation together, balancing the constant and sometimes opposing demands placed on today’s IT function. High performers in IT not only manage IT like a business, but run IT for the business and with the business.We're sorry, the page you requested can't be found on www.accenture.com . If you typed the URL yourself, please make sure the spelling is correct. If you clicked on a link and got here, there may be a problem with the link. We want to help you find what you are looking for.
Mind the Gap - Third Global IT Performance Research Study
Brands and individuals spend their time trying to figure out ways to get attention. To get people to care about their message. It has not become easier to do so.

