Wiki. Activism. Web 2.0: Opportunity Or Threat For IT Support Staff? » SlideShar. Ziff Davis IT Link - Ziff Davis Enterprise Group. Technologist Manifesto..., or Things Everyone in IT Should Know. The best business solution is not always the best technology solution. The burden is on you, the technologist, to make the best system the business will use. There are two basic types of processes in business: physical and logical. Physical requires the proximity of two or more objects which must interact; like someone to load a crate onto a barge.