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Business And Finance. World business, finance and political news from the Financial Times? FT.com Europe. "I tried to file online but gave up and reverted to paper after neither HMRC nor its contractor Experian could verify my identity despite my living at the same address for nearly a decade and providing every ID requested.

World business, finance and political news from the Financial Times? FT.com Europe

Success would require major simplification, proper integration of legacy systems, and a big change in mindset. But it's not in the nature of tax authorities to be customer-friendly since their 'customer' is the government not the taxpayer. " By John Kemp on HMRC signals the end of the tax return "They need to be in London if they are only moderately good.

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