Tamekia MizLadi Smith: How to train employees to have difficult conversations.
Summary: This engaging and educational TedTalk explores the idea of having employers implement the G.R.A.C.E.D training to help employees communicate with patients and clients in a way that isn’t uncomfortable or offensive to them. Often the case is that many employers don’t properly train nor effectively express what they expect from their workers. They rely on technology to train the worker want to do which often limits them to what they can and can’t do. Henceforth, the bosses and the employee don’t know how to socialize appropriately when interacting with clients or patients which hurts the company’s reputation. Analysis: What surprised me the most about this Tedtalk was the fact that many employers don’t properly train their employees about answering questions pertaining to such topics as race, gender, and ethnicity. Some beneficial advice offered was placed heavily on the responsibility of the employer. They must properly convey what they expect from the employee and what role they play while interacting with a patient. This will help the worker to know what questions to ask and how they want to ask them without putting people off. The interaction would be more direct and less cumbersome. Another convenient tip was to have the training sessions done by the actual boss rather than a computer, that way if there were any questions and or concerns they could be addressed openly. – comm_workplace_hierarchies
Conflict at workplace in criminal minds and its resolution.
Summary: Coworkers work best when everyone's on the same page. It's almost as if employees’ feed off each other’s energy. They seem more exposed to their behavior and language, which can unquestionably reflect on the way they perform. This video refers to the benefits of proper communication in the workplace based on cooperative behavior with one another. Analysis: Behavior from the boss and the employee are what determine a well run business. In the video it showed what could happen when everyone put their heads together and just how quickly they can be when coming to a solution. Exhibiting a poor attitude for work related activities can, without question, dictate the attitudes and behaviors of those exposed to it. The energy displayed by the boss is almost like fuel for their employees. Encouraging and supportive conduct reflects well around the workplace. We tend to work better when we receive such recognition and can essentially conclude in an effective work arena. By conveying such caring emotions, it tends to increase the likeness of the job which I see as a valuable feature when discussing efficiency in the workplace. – comm_workplace_hierarchies
How to deal with a bad boss. How to Fix Common Business Communication Failures. Credit: pathdoc/Shutterstock Everyone knows communication is key in the business world.
To run a successful team, employees, managers and top executives need to communicate clearly and effectively. However, sometimes the flow of information is interrupted, and some stakeholders are left in the dark. Lack of communication can result in negative consequences, from angry employees and customers to missed opportunities and lost profits. "Messages are sent and received whether or not companies choose to communicate," said Tim Eisenhauer, co-founder and president of enterprise social network platform Axero. It should come as no surprise, then, that employee engagement can take a serious hit if you're not regularly checking in with your staff.
"Oftentimes, small businesses operate under the assumption that employees know what's going on or, if not, they will figure it out on their own," said Jeff Corbin, founder and CEO of APPrise Mobile, creator of theEMPLOYEEapp. Good Communication in the Workplace. 4 – Good Communication Results in a More Productive & Talented Workforce Employee engagement is a significant factor in the productivity of a workforce.
Smart Ways to Improve Communication for Better Work Relationships. Credit: Minerva Studio/Shutterstock Work relationships are an important part of your career, and one of the most critical is the relationship between a boss and an employee.
Summary: In this report, a good amount of it are suggestions and routes to take when interacting in a workplace environment. Whether it be your colleagues or your boss, improving communication on both ends is the anticipated result. Tips and phrases had been overlooked and recommended, all ready to test out in the workplace. Analysis: Some valid and very benevolent tips were mentioned all related to either the boss to employee, or employee to employee contact. An example of some benevolence included in the report is as stated, “It's important to truly listen and be patient and not dismiss it as complaining” [Gausepohl, 2018]. Along with tips to help solve shifting issues, some unexpected avoidant strategies were implemented as well. Examples for these avoidant strategies include phrases such as, “That's not my problem”, “There's nothing I can do”, and “I did my best”. It’s very easy just to avoid an issue especially if it doesn't involve you. These phrases in turn can hurt your connection with coworkers and can reflect your performance. All information are either situations you have or will experience in the future which is what makes it very valuable information. – comm_workplace_hierarchies
Tension between you and your direct supervisor can have a devastating impact on your job satisfaction and career trajectory.
Sandy Mazur, division president of staffing services provider Spherion, said certain workplace policies — and differing expectations around them — can lead to a disconnected, fractured relationship between employees and their managers. "This year's (Spherion) Emerging Workforce Study found that despite workers' demands for greater flexibility and work-life balance, employers are cutting formal work-life balance programs. When it comes to retention, bosses believe the management climate ... and the company's culture are most important, (but) workers believe financial compensation, benefits and earnings growth are most important for retention.
" The micronisation of communication in the workplace.
Summary: With how evolved our platforms and networks have become, a more connected and joint world has mainly been the expectation. Certain aspects have been looked at, all relation with advancements in the workplace. New technology with new ways of communicating had been discussed, as well as work related content. Analysis: This video relates with workplace hierarchies because of the discussion with new implementations throughout the years. It was mentioned how we’ve uncovered a new way to communicate in this era, specifically a “more rapid and more fragmented communications” which result in more engagement, as mentioned in the video. It was also mentioned that with this form of communication, we’re now exposed to information quicker and more conveniently which can translate into a more efficient workplace. Productivity is the most relevant topic here because it mainly discusses the way we use these new methods within the work space and how we convert those steps into our work habits, communication being one of them. – comm_workplace_hierarchies
Your boss is not your friend. Building-Positive-Relationships-at-Work.