Taking Care of Your Customers: Six Ways to Go Above and Beyond in Customer Service. No business can thrive if it doesn’t have a great customer service department.
From cell phone to cable companies, the biggest complaint that the average customer has is that they received poor service when they had a question or a concern. To ensure that your company doesn’t cause your customers stress, here are six ways to go above and beyond in your customer service department. 1. Start With Comprehensive Training So many companies send poorly trained customer service representatives straight into the trenches and then wonder why their customer service department is failing. 2. Every customer that contacts your customer service department should be treated like an individual. 3.
Customers don’t want to feel like their getting the bare minimum when they contact customer service. 4. One of the biggest complaints that customers have about customer service departments are that they say one thing and do another. 5. 6. Building True Customer Loyalty, One Customer At A Time. Beauty Industry Analysis 2014 - Cost & Trends. Beauty Industry in 2015 at a Glance Comprised of a diverse yet interrelated set of business lines, the beauty industry helps us look and smell our best.
Before we leave the house each day, we have likely undergone our personalized beautification ritual. Included in this ritual is the daily shower and shave, the weekly nail trim, and the monthly haircut. And increasingly we are taking a more holistic view of our health, and our beautification ritual may now include a periodic massage and trip to the spa.
But our concern with our appearance is hardly anything new; indeed the beauty industry has been expanding and growing for all of recorded history. The beauty industry today encompasses far more than cosmetics and skin care products, though they are still a significant portion of the sector. Lotions, Treatments and Baths. Beauty industry opportunities can be broadly separated between products and services, though many providers offer both. Global beauty market to reach $265 billion in 2017 due to an increase in GDP. According to the latest market research from Lucintel, rising consumer incomes and changing lifestyles are driving the global beauty care products industry, which is forecasted to reach around $265 billion by 2017.
The report "Global Beauty Care Products Industry 2012-2017: Trend, Profit, and Forecast Analysis,” reckons that the industry will grow at a CAGR of 3.4 percent over the next five years, and highlights an increasing demand coming from Europe and the Asia Pacific (APAC) region. Rapid growth Last month, the market researcher noted the 'personal care' products industry as reaching $630 (€487) billion by 2017, the report then focused mainly on the likes of sunscreens, deodrants and skin care. This latest report takes into account the hair care, color cosmetics, skin care and fragrance sectors, the market researcher reports that there is major growth potential for premium and luxury cosmetics as demand increases in the expanding middle class in developing nations. The World Spends Billions to Look Beautiful. How Big is the Beauty Industry? - FashInvest. As a constant shopper of beauty products, I am always amazed at how beauty departments are always so crowd (leaving only elbow room in most cases).
This is the case in department and specialty store. After pushing and literally saying excuse me over 30 times, I finally made it out of Sephora last week. Once I got outside and started walking down the street I wondered to myself: “How big is the beauty industry and how much is being spend by the consumer?” Here’s what I found:Total sales in the beauty industry have reached approximately $426 billion. While the Western hemisphere accounts for most of the spending in the beauty industry, India and the rest of Asia is not too far behind! Breakdown of the Beauty Industry Now, the beauty industry is made up of 5 segments. Hair Care – 20%Skin Care – 27%Fragrance – 10%Make-up – 20%Other – 23% Hair Care Market Roughly 20% of all cosmetic products sold are for the hair. Skin Care Market Make-up Market Fragrance Other (Personal Care Products) Comments.