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Game Design Theory
This page is meant to provide links to what I refer to as game design theory. What is game design theory? Game design theory is a set of fundamental questions about games, game design and the game designer, i.e. what is a game? What is game design? What is a game designer? The difference between tools and theory is that tools are specific to operational design knowledge, while theory is general game design knowledge.CRM failure rates: 2001-2009 | ZDNet
Discussions about failed CRM projects often begin with statistics describing failure rates. To facilitate those conversations, here’s a summary of CRM failure stats for the period 2001-2009. This table lists the year, organization conducting the research, and reported failure rate. As described below, measurement differences make comparing rate changes across years difficult at best. 2001 Gartner Group: 50%. Gartner released numerous CRM-related reports during the 2001-2002 period.
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Après de nombreuses semaines de travail, voici enfin le résultat de notre enquête sur les community managers en France. Menée du 17 juin au 8 août, elle a été réalisée conjointement par RegionsJob et Anov Agency . 454 community managers résidant en France ont été interrogés sur leur métier et leur quotidien. Cette enquête, la plus importante réalisée en France à ce jour, permettra de mieux cerner ce poste qui fait beaucoup parler de lui depuis deux ans.
Enquête : le portrait du community manager en France - Blog du modérateur
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Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.In order to be included in this section, a person must have tweeted at least once in this report. The top three contributors in this report are:
Twitter Reach Report Results for benavent | TweetReach
To get our heads all the way around Google+ , it helps to remember Microsoft’s Hailstorm initiative from ten years ago. Think of Google+ as Hailstorm done right, or at least better. (That is, for Google.)
» Circling Around Your Wallet ProjectVRM
Article: The Steve Jobs Theory of Customer Relations | Emails From Steve Jobs
Harvard Business Review recently wrote an article specifically discussing his emails sent directly to customers and Apple’s customer service strategy. Incidental it also links to this site Emails From Steve Jobs.com . Here is the lead in paragraph: What happens when the CEO of a major corporation decides to deal directly with customers?
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ACM RecSys 2010 Workshop on User-Centric Evaluation of Recommender Systems and Their Interfaces (UCERSTI) . Barcelone (Espagne), 30 septembre.The IMP Group was originally formed in the mid 1970s, as a research project on “Industrial Marketing and Purchasing”, by a group of researchers representing five European countries and universities; the Universities of Uppsala, Bath, UMIST, ESC Lyon and the Ludwig Maximilians University (Munich). A dynamic model of buyer-supplier relationships, the Interaction Model, was developed and used in comparative empirical studies of industrial marketing and purchasing within and across a number of European countries (France, Germany, Italy, Sweden and UK). A common experience from these early investigations of about 900 business relationships was that business exchange cannot be understood as series of disembedded and independent transactions of given resources – but rather as complex relationships between buying and selling organisations, where what is exchanged is created in interaction.
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