Management
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framework
Procedures
The Chief Happiness Officer
An excellent article by James Surowiecki in The Newyorker shows that retail stores that have more and happier staff are more profitable. In fact, a study found that: …every dollar in additional payroll led to somewhere between four and twenty-eight dollars in new sales. Stores that were understaffed to begin with benefitted more, stores that were close to fully staffed benefitted less, but, in all cases, spending more on workers led to higher sales. The reasons for this aren’t hard to divine… Customers’ needs are pretty simple: they want to be able to find products, and helpful salespeople, easily; and they want to avoid long checkout lines.This post is part of Mashable’s Spark of Genius series, which highlights a unique feature of startups. If you would like to have your startup considered for inclusion, please see the details here . The series is made possible by Microsoft BizSpark. Name: Goalkeeper
Goalkeeper: Project Management With an Emphasis on Usability
Having a good program manager is one of the secret formulas to making really great software. And you probably don’t have one on your team, because most teams don’t. Charles Simonyi, the brilliant programmer who co-invented WYSIWYG word processing, dated Martha Stewart, made a billion dollars off of Microsoft stock and went into space, first tried to solve the Mythical Man Month problem of organizing really big software teams by creating one super duper überprogrammer writing the top-level functions, while handing off the implementation of the lower-level functions to a team of grunt junior-programmers as needed. They called this position program manager. Simonyi is brilliant, but this idea, not so much.
How to be a program manager - Joel on Software
Becoming a Stellar Games Industry Manager, Part 2: Growing the T
As a leader, you’re going to encounter potential team members with a variety of backgrounds. An ambitious applicant who has tested a couple of games may have impressed you in the interview by dressing upscale and dropping all the right names but you had to ask the tough questions to see how much genuine desire was under the bravado. An applicant with a ton of experience who couldn’t look you in the eye during the interview probably wasn’t the right person for the producer slot but might be a brilliant artist who is happy doing his thing 24/7 without complaining. The veteran female producer who said she’d like a chance to mentor others might turn out to be a great asset when newcomers are shell-shocked by crunch time. It’s all about learning to read a resume and conduct an interview where you, not the applicant, were in control. So you finally hired your team, had an awesome kick-off party and established who’s the best Halo player in the office.