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Name the companies that set the standards for social media use in business. Nothing coming to mind immediately? Me neither. Telligent, an enterprise collaboration software company, believes that some day the same answer will immediately occur to both of us. "We think that if you give [leaders in corporate social media use] a little more time, you won't even have to do research," says Cecilia Edwards, Telligent's senior director of strategy. HOW TO: Create a World-Class Online Community for Your Business

HOW TO: Create a World-Class Online Community for Your Business

How Social Data & Mobile Tech Can Improve the Retail Experience Sandeep Bhanote is CEO of Global Bay Mobile Technologies, a provider of next generation mobile retail software to top retailers including Guess Jeans, True Religion, City Sports, and many others. For more information, visit globalbay.com or follow @GlobalBay on Twitter. Do you remember when your favorite retailer didn’t have a website? Can you imagine not being able to find your favorite store online today? Unthinkable, right? It’s not surprising that today’s shoppers are becoming increasingly digitally savvy. How Social Data & Mobile Tech Can Improve the Retail Experience
Presenting with Twitter and other backchannels Presenting with Twitter and other backchannels Presenting with Twitter can be challenging. Just about every week a new story of a speaker getting roasted on Twitter makes waves in the blogosphere. I’ve written a free eBook “How to present with Twitter (and other backchannels)” to help you avoid that fate. There’s no sign up required. Just click and read.
Soren Gordhamer is the organizer of the Wisdom 2.0 Conference, which brings together staff from Google, Facebook, Twitter and Zynga with others to explore living with awareness and wisdom in our modern age, at the end of February in Silicon Valley. He is SorenG on Twitter. The age of social media is not just changing our personal lives, but is increasingly affecting how business is conducted. No longer satisfied with strictly top-down models that view employees as cogs in a system, businesses are quickly adapting to a new paradigm that emphasizes connection, collaboration and innovation. When people in companies and teams feel engaged, the benefits are significant. Towers Watson (formerly Towers Perrin), the global professional services firm, interviewed 90,000 employees in 18 countries, and found “companies with high employee engagement had a 19% increase in operating income and almost a 28% growth in earnings per share. 5 New Paradigms for a Socially Engaged Company

5 New Paradigms for a Socially Engaged Company