With many (maybe most libraries) getting more virtual use than in-person, face-to-face use, it is incumbent on us to get really good at measuring and counting and understanding virtual use. 7 Alternatives to Google Analytics http://www.searchenginejournal.com/7-alternatives-to-google-analytics/38764/ What alternatives are there?
What is “open source” software? How is “open source” software developed and is there any technical support for it? How can small libraries (that do not have budgets to support servers, or pay for network licenses) implement an open source automation program? How often is the program updated? Where can I find electronic records for my library