An overview of the recognition primed decision making model. What is it? In 1985 Gary Klein and others began to develop the recognition primed decision making model. They were studying decision making in the army and were examining how fire fighting chiefs make decisions. They realized that these expert decision-makers were not comparing lists of options. They were not even comparing two options. So they ended up revising the whole research project and came up with a model of how people actually make decisions. This description they called the recognition primed decision making model. How it works In a given situation, the decision maker will pick up cues and indicators that let them recognise patterns. Klein and Co. wondered how people could assess this single option if they were not comparing it to something else. The mental simulation was based on mental models that the decision maker had developed through experience.
Moving forward If the decision maker considers the action script will achieve the outcome, they go ahead. Expertise and patterns. Intuition revisited: how it could be important to a business environment (Part 1 of 3 blogs) | Elisabeth Goodman's Blog. Intuition does have an important role in business In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the opportunities for intuition.
One of my blog readers, Deborah Peluso, kindly pointed me to Gary Klein’s 30+ years of work on intuition with the US marines, firefighters, pilots, software trouble-shooters and business leaders. I have now read his book, ‘The Power of Intuition”1 which is an impressively substantial reference work, and very enlightening. As Deb said in her comment to my blog: “I realized that intuition is not magical or mystical.
What we call intuition is a label for our observed phenomena that is really just a function of expertise, and expertise is something that we can study, elicit, and use in our knowledge management and change work. What is intuition and when can it be useful? Intuition is the result of our experience (Klein refers to ‘meaningful experience’). Notes. Decisions. Decision Points. Explanations > Decisions > Decision Points Description | Discussion | So what Description Across any single activity or a set of related activities, there may be points at which decisions have to be made.
These are decision points. Unless there are clear decision points, people often will continue with the momentum of the current activity. With uncertainty, decision points may not appear until they are urgently needed. In the design or management of an activity, more or less decision points may be deliberately inserted or omitted. Example A person is given five small bags of popcorn. In retail situations there are clear decision points along the way, such as to stop and look in a window, to enter the shop, to try on clothes and to buy particular things. Business decision-making is more difficult as it often requires a number of people to agree before something is purchased, particularly if it is expensive.
Discussion Psychologically, decisions play to the need for a sense of control. See also. A list of decision strategies. Decision strategies can be considered from two aspects, the big picture and the fine details. The big picture... A strategy is a plan of action or policy which is designed to achieve an overall aim. So on a large-scale, there are three main decision making strategies: rational intuitive combinations Rational strategies have to do with identifying options, evaluating and comparing them and eventually deciding on the highest ranking or best option. Intuitive strategies indicate that there may be no rationale or logic behind the choices made. Gary Klein's recognition primed decision model is a combination of the first two. Smaller chunks Let's examine each of the 3 main groups mentioned in finer detail.
Decision making is typically considered as the choosing between 2 or more alternatives. How? The big question, of course, is how to choose between many alternatives. David Welch in his book 'Decisions, Decisions' lays out five decision strategies: Pros and cons of each Intuitive strategies. Decision Making Models overview. Decisions! Decisions! The many decision making models that exist nowadays means that you even have to make a decision as to which one to use!
There are rational models, intuitive models, rational-iterative models as well as 5, 6, 7 and even 9 step decision models. Most, however, move through each of the basic stages in decision making. On this page we will quickly scan over the main points of some of these decision models so that you have a sense of what's available.
Some of these decision making models presuppose that decision making is the same as problem solving. Frequently, the first step in the decision making process is to identify the problem. I also understand that for some people decision making can be a problem! A brief explanation of decision making Rational decision making models Decision matrix analysis, Pugh matrix, SWOT analysis, Pareto analysis and decision trees are examples of rational models and you can read more about the most popular here. Seven step decision making model. Theories about decision-making. Theories about how we handle discomfort. Theories about decision errors.