Scamper - Creativity tools from MindTools. Improving Products and Services This tool can help you develop new products and services. © iStockphoto/aladin66 It can often be difficult to come up with new ideas when you're trying to develop or improve a product or service.
This is where creative brainstorming techniques like SCAMPER can help. This tool helps you generate ideas for new products and services by encouraging you to think about how you could improve existing ones. Business creativity and brainstorming articles. Onswipe. Imagine waiting for the train while picking out your groceries from a display case filled with products identical in size, scale and color to really grocery store shelves.
If the first round of the digital revolution was about making the real virtual, this time it is about making the virtual real again. South Korean grocery chain Tesco was looking for a way to one-up their major competitor – impossible to do in terms of physical shops due to a lack of actual stores; hence, they turned toward the world wide web with a combination of mobile phone and QR code technologies.
Using smartphones, shoppers can browse the isles during time normally spent idle anyway on their way to or from work. Their purchased products are then delivered by the store, waiting for them when they get home and ready to be put right into the kitchen cabinets, refrigerator or freezer.