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Strategy. Social Media Marketing Guide, Directory, & Resources. Chapter 1 Introduction What is social media? "Social media" is a way for people to communicate and interact online. While it has been around since the dawn of the World Wide Web, in the last 10 years or so we've seen a surge in both the number and popularity of social media sites. It's called social media because users engage with (and around) it in a social context, which can include conversations, commentary, and other user-generated annotations and engagement interactions.

Publishing content has become exponentially simpler over the last several years, which has helped skyrocket the use of social media. Non-technical web users are now able to easily create content on a rapidly growing number of platforms, including those that are owned (hosted communities, blogs, etc.), rented (social networks or third-party communities), and occupied (commenting, contributing, etc.). Is social media just a fad?

Looking for sources? Why does my company need social media? Relationships Feedback Integration. Master List ‎(A Wiki of Social Media Marketing Examples)‎ How To Do Social Media Right In 2009. Microblogging & Networking. La Creature Du Reseau Social.