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Designing Your Auto Attendant. The most common mistake beginners make when designing an AA is needless complexity.

Designing Your Auto Attendant

While there can be much joy and sense of accomplishment in the creation of a multilevel AA with dozens of nifty options and oodles of really cool prompts, your callers have a different agenda. The reason people make phone calls is primarily because they want to talk to someone. While people have become used to the reality of auto attendants, and in some cases they can speed things up, for the most part people would prefer to speak to somebody live. This means that there are two fundamental rules that every auto attendant should adhere to: Keep it simple.Make sure you always include a handler for the folks who are going to press 0 whenever they hear an auto attendant.

Before you start to code your AA, it is wise to design it. Table 15.1. Let’s go over the various components of this template. The first thing the caller hears is actually two prompts. The first prompt is the greeting. People make mistakes. OnSIP-Features-Guide. OnSIP. Web and app design has come a long way since the early days of the Internet (remember those cheesy, animated GIFs from the '90s?)


, and it continues to evolve. Angela Leavitt (@MojoMktg) and Mike Oeth (@VoIPCEO) examined this topic with special guests Heather Heigel and Kate Ferrara of House (@HouseAndculture), a high-impact design agency. The wide-ranging and fun conversation delved into UX (user experience), UI (user interface), IA (information architecture), design software tools, and the future of apps.

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Refurbished ip phone. Amazon. : Yealink SIP-T22P Professional IP Phone with 3 Lines and HD Voice : Corded Telephones. Your IP Phone Choice – Does it Still Work? - Solutions Blog. It’s a question we get a lot: “But will the phones I bought so many years ago still work with the upgraded Cisco Unified Communications Manager version 10.5?”

Your IP Phone Choice – Does it Still Work? - Solutions Blog

The answer is a consistent “Yes.” As with all hardware lifecycles, phones are developed, manufactured in great numbers and supported through maintenance contracts for a certain number of years. Then it’s time for a manufacturer to incorporate new innovations, implement new standards and satisfy new user needs. But when a Cisco phone goes End of Life, it’s not quite the end of the road. It’s still usable. Old Faithful: The Cisco IP Phone 7900-series When our first customers rolled out Cisco UC, Matt Hasselbeck was playing with the Green Bay Packers.

The oldest of these IP phones (testament to the popularity and longevity of the Cisco solution) have reached varying stages of the End of Life milestone schedule. These phones have evolved over time into the workhorse of the Cisco IP Phone lineup: the current 7900-series models.