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Reader Lona says that people in her family have called her a consumer advocate since she was sixteen, and now she is going to share with us 2,177 words on the customer service tactics and techniques she uses to get satisfaction. She writes, “in 99% of situations, it allows you to reach an agreeable solution to almost any problem. It is something I do for family and friends, and for myself.”
Hi Erin, You have a lot of questions so I am just copying your post and answering them below to the best of my ability The other day, my son brought us a new kitten.