How Social Media Has Changed Customer Service. The Count. Noteworthy Social Media Facts to Begin 2012. January came and went, and so did unforgettable social media developments.
To recap last month, we gathered the most important facts and statistics documented in January 2012. Twitter users welcome 2012 with 16,000 tweets-per-second, more than doubling last year's record. (Source: MediaBistro) President Obama joined the 15+ million users on Instagram. (Source: YourSocialMove) 3% of adults say they get news and information about local businesses from social media, while 38% claim to use Internet search engines.