Motivational Interviewing. Leadership Training: Team & Corporate Training Courses | Dale Carnegie. The Situation - Behavior - Impact Feedback Tool - Communication Skills Training From MindTools. Providing Clear, Specific Feedback Feedback is more effective if it's based on a specific situation. © iStockphoto/asiseeit Imagine that you recently gave some feedback to a member of your team. You told him that his meeting agendas looked great, but he needed to improve his presentation skills. You follow up a few weeks later to find out why he hasn't made any changes. He was left thinking "What's good about my agendas that I can transfer to other documents? " The Situation – Behavior – Impact (SBI) Feedback tool helps you deliver more effective feedback. About the Tool Developed by The Center for Creative Leadership, the SBI Feedback Tool outlines a simple structure that you can use to give feedback : Situation.Behavior.Impact.
When you structure feedback in this way, your people will understand precisely what you are commenting on, and why. The tool also helps you avoid making assumptions that could upset the other person and damage your relationship with them. Applying the Tool 1. 2. Tip: 3. A Survey for Trainers, Consultants and Coaches. Great Presentation Ideas: How to Captivate Your Audience. If you want to know how to captivate your audience, you have to focus on what really matters. Not necessarily what matters to you…what matters to your audience. (An excerpt from The NEW Elevator Pitch) You have to “take in” your listener: Are they agitated? Concerned? Closed off to new ideas? You better find out, if you want to captivate their imagination for the next two minutes.
Create an Opening for Your Elevator Speech The new elevator speech often starts in a way that is unexpected, sometimes disarming. Good openers come from a place that says, “I recognize you. How to Captivate Your Audience: Recognition is the Key to a Compelling Conversation Notice the words “could have”. “I’ve got all the answers” is not captivating, because no one really does. “I know what you need” is a bold statement, the verbal equivalent of kicking down the door. If you have a solution, prepare us to listen.
Instantly, you’ve lost your audience. How to Captivate Your Audience: Get to the Important Stuff! Presentation Tips Part 1: Opening a Presentation | Dale Carnegie Blog - Corporate Training, Leadership Training, and Sales Training from Dale Carnegie Training® Most airplane difficulties occur at two critical points: take-off and landing. The same is often true of presentations. A strong opening will create additional confidence and is an opportunity to make an immediate positive first impression. Key Points: Get favorable attention quickly, Lead naturally into your presentation, Build goodwill, Create points of agreement Techniques: Use an exhibit, Dramatize your ideas, Get participation, Cite points of agreement or common ground Avoid the apology.
Presentation Tips: For the ultimate presentation effectiveness, utilize one of the following types of openings for your next public speaking engagement: 1. Option: Analogy Example: “I remember first learning how to drive a car. Option: Startle Example: “Look around the room. Option: Good news Example: “Yesterday we closed out the books for the past fiscal year. 2. Option: Gain information Example: “Let’s take a quick poll. 3. Option: Historical Example: “In 49 B.C. 4. No related posts.