Diagrams & charts tools. Business process management. Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimising a company's business processes. It can therefore be described as a "process optimization process.
" It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. These processes can impact the cost and revenue generation of an organization. Changes in Business Process Management Although BPM initially focused on the automation of business processes with the use of information technology, it has since been extended[by whom?] To integrate human-driven processes in which human interaction takes place in series or parallel with the use of technology. Compare Manufacturing Systems By Industry - Discrete Manufacturing. Rise Above the Information Deluge. Business process management.