Social Media Campaign Management: Spredfast. User Search. Skype Brand Book. Tweetvolume Compare Twitter Results! Now with timed results! Klout - Twitter Analytics - Measuring Influence Across The Socia. Twitter, Facebook Multi-User and Multiple Accounts. Reader2Twitter - Sync Your Google Reader Shared Items to Twitter. BackTweets. T|w|i|t|t|e|r|m|e|t|e|r. Twitter Alerts - TweetBeep.com. TRAACKR. Social Media Monitoring Tools for Business by Sysomos.
Social Media Marketing, Social Media Optimization, Social Media Product & Technology Company. Social media monitoring and analytics. Social Media Monitoring and Engagement - Beevolve. Social Media Monitoring and Engagement – Radian6. Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2)
Do you know the process your customers take to buy and connect with you?
Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking a walk in your customer’s shoes isn’t necessarily a walk in the park, but it can provide a rich and contextual view into exactly where the customer is in their journey.
Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers. 48 Free Social Media Monitoring Tools. Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools.
Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. I have collected 48 free social media monitoring tools. In the Group A are the services that I use regularly or seem interesting to check out immediately. Group A Seesmic. MonitorThis. Real-Time Social Media Monitoring. Master List (A Wiki of Social Media Marketing Examples) Master List 3 (A Wiki of Social Media Marketing Examples)
Infegy - Enterprise Social Media Monitoring, Intelligence and An. Master List (A Wiki of Social Media Marketing Examples) Master List 2 (A Wiki of Social Media Marketing Examples) Reasons why the social graph deserves to die. If you’ve ever gotten a little creeped out by the way social networks have invaded our lives, then you aren’t alone.
There are a lot of people who enjoy using the social web, but struggle with it too. Unfortunately, most of the rhetoric about this part of the web is still pretty uncomplicated, broadly split between those who gleefully champion the new openness and those who deride it as meaningless or destructive. That leaves many of us who have more complicated feelings stranded in the middle.
Good news, then, for this silent majority: perhaps we have a new manifesto in The Social Graph is Neither. Written by Maciej Ceglowski, the founder of bookmarking website Pinboard, it’s a great essay that covers a lot of ground about the problems today’s social networks have, and I’d urge you to read the whole thing.
Right now the social networking sites occupy a similar position to CompuServe, Prodigy, or AOL in the mid 90′s. But he doesn’t just pick on the semantics. Welcome » PostRank. BuzzStream. Networked Insights — A Social Media Listening Platform for Marke. Overtone - Beyond Social Media Monitoring. Scalable to growth.
Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. The platform is built on service-oriented architecture standards and designed for effective customer experience management. That means costly point-to-point integration and application upgrades are simplified, unburdening IT in the process. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn. KANA Services: Building blocks of better customer experience management Don't write code.
Integration Hub. 9 crowdfunding websites to help you change the world. For many people, the thought of taking significant financial risk holds them back from jumping head-long into launching the idea that has been stuck in the recesses of their head.
This collection of sites are designed to take the risk out of that creativity and innovation, allowing even the little guy to do something amazing. Who needs venture capital funding to get their idea off the ground? If you’ve been holding back because of it, you might just find there’s help out there, fueled by the community, and managed by some of these fantastic sites, which can help you fund your idea, business startup or music project.