Wp-content/uploads/2013/03/wickedproblems.pdf. Resources. On this page: by Jeff Conklin, Ph.D.
“Once in a while there comes along a book that inspires and excites because it presents new perspectives on old, intractable problems. In my opinion, Dialogue Mapping : Building a Shared Understanding of Wicked Problems by Jeff Conklin falls into this category.” ~Kailash Awati, From Eight to Late (top) Purchase on Amazon. Wicked Problems. Wicked Problems A wicked problem is one for which each attempt to create a solution changes the understanding of the problem.
Wicked problems cannot be solved in a traditional linear fashion, because the problem definition evolves as new possible solutions are considered and/or implemented. The term was originally coined by Horst Rittel.