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http://gigaom.com/2010/03/26/case-studies-in-freemium-pandora-dropbox-evernote-automattic-and-mailchimp/

Case Studies in Freemium: Pandora, Dropbox, Evernote, Automattic and MailChimp: Tech News and Analysis «

Don’t spend money on marketing, do offer flexibility and data exporting to eliminate buyers’ regret, make sure to capitalize on and value goodwill, and only charge for things that are hard to do.

The Most Important Management Trends of the (Still Young) Twenty-First Century — HBS Working Knowledge

HBS Working Knowledge recently celebrated its tenth birthday, and we mark the occasion by looking back and looking forward. http://hbswk.hbs.edu/item/6639.html?wknews=02222011
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