BBB Alerts: RSS Feed. File a complaint online. Before you begin filing your complaint with BBB, please note: BBB's goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. This includes complaints involving consumer-to-business and business-to-business transactions that involve the advertisement and/or sale of a product or service. Information concerning the nature and resolution of complaints filed with BBB is used in developing BBB Reliability Reports TM on companies. BBB accepts complaints whether or not the business is a BBB Accredited Business. Main Page [US] Complaint Reports and Statistics.