The Knowledge Management strategy map. You know I am a firm believer in business led Knowledge Management Strategy. At a meeting yesterday, I saw this presented in a very striking and visual way, through the use of a Strategy Map. A strategy map is a pretty well established way of mapping out the strategy of a company in a visual way, The approach was invented by Robert S Kaplan, and is well described in this HBR article (from which the example to the right - a strategy map of Volvo Dealership - is taken).
A strategy map can be linked to Balanced Scorecard, and can be used to explain why a company is choosing the initiatives that it has. The standard Kaplan map starts from the vision, and works down, via elements of the strategy (in the example shown, growth and efficiency), then looks at the financial, customer, process and learning elements or objectives that support it. Knowledge Management should be aligned with this strategy map. Top 50 Knowledge Management Blogs | Management Degrees Blog.
One of your greatest tools is your ability to manage knowledge and content. Knowledge management is also an essential skill of any good manager. Because organization is key when you are a manager, you should consider how you can manage what you know. Information is important, and you should know how to organize it, as well as how to use it to your advantage. If you are involved in management, you should consider how you are managing what you know. There are a number of blogs that offer information and insight on knowledge management.
General Knowledge Management Learn about knowledge management at a more general level. Web 2.0 and Content Management Find out more about how the Internet can help you with knowledge, and how to use the web to manage content and information. Collaboration One of the keys to knowledge management is collaboration. Apophenia: This blog is more about collaboration and making connections with others. Did you enjoy this article? Knoco Ltd. Knowledge management consultants. Journal of Knowledge Management | Profiting from intellectual capital. David Gurteen about his Knowledge Café. Knowledge Cafés as a Tool for KM. KM strategy steps. Knowledge Management MetricsMark Graham Brown. Measures and Metrics in KM | Charles Despres. One of the keys in so doing is establishing appropriate measures and metrics, which (as a class) have thepowerful property of anchoring desired outcomes and intermediate actions in a concrete way.
Thinkingthrough and s pecifying these outcomes usually has a salutatory effect on a firm’s management, but doing so in a knowledge-intensive context tends to double the impact: while business models need tokeep pace with the times, the evaluation of upstream organizing principles in a knowledge-intensivefirm often requires a clean sheet of paper. As one executive told us, “ You need to hit the reset button Knowledge-intensive management and organization depart significantly from the models thatcomforted previous generations.Our purpose in this chapter is to clarify the design options for measures and metrics in the knowledgeeconomy.
Knowledge 2 The nature of knowledge “Knowledge is of no value unless you put it into practice.” - Anton Chekhov If you step into looking at it directly. O the eye’s observer.