The Knowledge Management strategy map. You know I am a firm believer in business led Knowledge Management Strategy.
At a meeting yesterday, I saw this presented in a very striking and visual way, through the use of a Strategy Map. A strategy map is a pretty well established way of mapping out the strategy of a company in a visual way, The approach was invented by Robert S Kaplan, and is well described in this HBR article (from which the example to the right - a strategy map of Volvo Dealership - is taken). A strategy map can be linked to Balanced Scorecard, and can be used to explain why a company is choosing the initiatives that it has. Top 50 Knowledge Management Blogs. One of your greatest tools is your ability to manage knowledge and content.
Knowledge management is also an essential skill of any good manager. Because organization is key when you are a manager, you should consider how you can manage what you know. Information is important, and you should know how to organize it, as well as how to use it to your advantage. Knoco Ltd. Knowledge management consultants. Profiting from intellectual capital. David Gurteen about his Knowledge Café. Knowledge Cafés as a Tool for KM. KM strategy steps. Knowledge Management MetricsMark Graham Brown.
Measures and Metrics in KM. One of the keys in so doing is establishing appropriate measures and metrics, which (as a class) have thepowerful property of anchoring desired outcomes and intermediate actions in a concrete way.
Thinkingthrough and s pecifying these outcomes usually has a salutatory effect on a firm’s management, but doing so in a knowledge-intensive context tends to double the impact: while business models need tokeep pace with the times, the evaluation of upstream organizing principles in a knowledge-intensivefirm often requires.