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General. How to Fix Movies that Are Really Quiet, then REALLY LOUD. There has been no official statement of the sort by HP, just a consumer blogpost claiming he was told that by a tech support agent.

How to Fix Movies that Are Really Quiet, then REALLY LOUD

Either way, VLC is just making use of what the sound DRIVER provides. Lastly, they would have to prove you actually boosted the volume beyond the 100% and THAT was the cause of the damage. Or you can go back to using Windows Media Player... Personally I'd rather argue the 3 points I just made than go back to WMP XD I deal with around 500+ HPs daily, I've never heard this or experienced this.

Stranger.