
human-factors
Google VP Marissa Mayer just spoke at the Web 2.0 Conference and offered tidbits on what Google has learned about speed, the user experience, and user satisfaction. Marissa started with a story about a user test they did. They asked a group of Google searchers how many search results they wanted to see. Users asked for more, more than the ten results Google normally shows. More is more, they said. So, Marissa ran an experiment where Google increased the number of search results to thirty.
Marissa Mayer at Web 2.0
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