How To Use Highrise | Highrise Training Videos. (1) What is the best Highrise tutorial? 10 Reasons Why Highrise CRM Sucks and the 1 Thing 37signals Could Do to Make it Rock - Customer FX 3.0. Highrise sucks, but I love Basecamp, a project collaboration tool also from 37signals. My company has been using it for years. It is stupid simple to learn and use, but has the basic features we need at a ridiculously low price. Highrise, the CRM solution from 37signals shares all the the above attributes and in almost every way is a pretty cool product for smaller businesses. So what's the problem?
FULL Disclosure: Before I go on, in case you have not yet reviewed the rest of our web site, we are in the CRM business. Ok, so here are the 10 reasons Highrise sucks, and they're biggies: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. The One Thing 37signals could do to make Highrise Rock 1. Yep, you read this correctly. . - Each individual has total control over THEIR contacts. - Each individual decides who can see contacts they've entered. - Who can work with them. - Each individual can decide whether to delete or export their contacts. - See, that's the whole point, they are THEIR contacts.
Absurd, isn't it.