Alepo Technologies Inc.
Alepo is an award-winning digital enablement and revenue management software company. Our future-ready, innovative products power operations and billing for digital service providers, including fixed and mobile telcos. Learn more:
The advantages of 5G service-based architecture (SBA) An introduction to 5G service-based architecture 5G brings transformational changes to the core network with a modular and cloud-native approach.
One key advancement is that it upgrades the traditional telco architecture to Service-Based Architecture (SBA), enabling more flexible service development. Introduced to improve the modularity of the network system, SBA lets network elements or network functions (NFs) in 5G communicate with each other over a service-based interface. It allows the decoupling of NFs with more precise functionalities. Each NF provides a set of services to another NF in the SBA. What does this integral change in network architecture mean for telcos? The SBA offers a host of benefits, including: How network functions communicate in SBA. The advantages of 5G service-based architecture (SBA) Eswatini - Alepo Digital BSS. Top Telecom Trends and Growth Drivers. Top Telecom Growth Drivers and Trends.
One thing is certain in 2020: if telcos want to embrace new technologies that promise to revolutionize the industry, they will need to invest in infrastructure that enables them to support and monetize these technologies.
According to a recent global EY report, telcos will pump more into overhauling their conventional IT infrastructure, making digital transformation a major driver this year. CSP to DSP: A Journey of Transformation: Overview. As mobile technologies have evolved, so has the telecommunications customer base.
While ten years ago, customers were looking for little more than access, the ubiquity of smartphones and tablets has created new demands and opportunities that expand the role of the service provider. Simple one-fits-all service worked in the past, but as technology has evolved, so have customer needs and expectations. A recent IBM study on Generation Z showed that 75 percent of respondents picked a mobile phone or smartphone as their device of choice, and 47 percent said they use their smartphones when shopping in a store. Further, prior to making any purchasing decisions, Generation Z uses their phones to research products and services to compare prices and discounts. So, as technologies and consumers evolve, CSPs can find themselves left behind, crippled by their legacy systems into offering impersonal plans, leaving current and potential customers unsatisfied.
How operators can leverage network slicing for 5G monetization. Mobile communication technology has been driving digitization and is now an essential pillar across industries such as manufacturing, automobile, retail, supply chain, transport, healthcare, and more.
Different business verticals have varying needs: one sector could require high-bandwidth communication, another may demand ultra-reliable communication, while a third needs extremely low-latency communication. The ideal 5G network will fulfill these diverse requirements at the same time, and this is possible through network slicing. It is theoretically possible to build multiple dedicated networks where each is customized to support the needs of one type of business customer, but this is economically unviable. The most efficient approach is to segment a single physical network into multiple logical networks, each catering to unique service needs. Top 5 ways telcos can adapt to the virtual cultural shift. Telecommunications today is more essential than ever.
Data and mobility have taken on a pivotal role across sectors like healthcare, education, transportation, smart cities, oil and gas, utilities, and more. Now, there is unprecedented demand on networks with cultural shifts due to the pandemic. Given the unpredictability of the future, and with many companies considering the possibility of permanently adopting remote work, the focus is directed to network contingency plans.
One thing is clear: service providers with digitally advanced systems will adapt more easily to this cultural shift. Alepo Mobile Money. Why every telco’s CX strategy should include omnichannel self-care. What do customers want?
This is a million-dollar question – customer experience (CX) tops the list of differentiators that will give communications service providers (CSPs) an edge – and the answer’s constantly evolving. What’s indisputable is that digital transformation has meant customers are savvier and more self-reliant than ever, and they expect more control over their accounts. They want to manage all facets of their accounts using the social platform/s and apps they find most convenient, not necessarily legacy channels like IVR. How to tackle NFV AAA deployment challenges.
Network Function Virtualization (NFV) helps service providers transform deployment and operational processes.
The maturing of NFV means that AAA can now be deployed virtually – a game-changer that optimizes resource utilization and network operations. From our experience in deploying virtualized AAA (vAAA), we’ve noticed there are some frequently occurring challenges. The good news is, we’ve also identified how to address them. Conventional hardware infrastructure deployments mean the installation of application-specific servers or appliances on the customer’s premises. Network Function Virtualization (NFV) technology introduces a well-defined cloud architecture that eliminates the bind between application and physical server by virtualizing network services. Deploying virtualized network functions (VNFs) reduces the need to maintain vendor-specific or customized physical infrastructure.
Efficiency. High Circulation Ratio Is Key to Mobile Money Profitability — Here’s How to Improve It. Easy Management of Subscriber Data. Mobile Wallets Are the Piggy Banks of the Future. Billing Mediation Platform. National Telecommunications Authority (NTA) Marshall Islands partnered with Alepo for its large-scale IT transformation project.
NTA implemented Alepo’s fully convergent BSS platform for a unified billing and charging solution, along with its mediation system, for its new 4G LTE and WiFi services and existing 2G, PSTN, ADSL, and IPTV services. The deployment was aimed at helping NTA gain the ability to quickly launch services and digitalize the customer experience. Read the news release. Telecom Niue experienced wide adoption of its LTE/4G services immediately after launch. In fact, within the first month, the operator onboarded more than 50% of the island’s population.
How digital BSS can be turned into a telecom business profit generator. Omnichannel Self-Care. Customers today want to self-manage their accounts, using their preferred social platforms and apps.
They will remain loyal to a service provider that delivers a simple, interactive, seamless, personalized, digital, omnichannel self-care experience. And while modern automated self-care is a customer-focused offering, it offers just as many benefits for operators. It significantly reduces costs, eases customer account management, enables personalized services, and much more. Read the blog Why every telco’s CX strategy should include omnichannel self-care to learn more. Using an effective digital BSS platform, operators can fully monetize the transformed customer experience that 5G promises to deliver. As smartphones and devices permeate through the market, customer demands from their service providers continue to increase. Delivering Service Innovation with Convergent Billing and Charging. Delivering Service Innovation with Convergent Billing Charging. Telecom operators, in the past, relied solely on fixed-line services for generating revenue.
The industry has since taken great strides. Operators have developed various innovative services that empower customers to look beyond voice and SMS and explore streaming video, maps, music, and many more data applications. The opportunities created for customers have enabled operators to plunge into new services. Today, quality customer experience plays a major role in generating revenue. In this customer-centric era, operators are driven to promote timely personalized offers and deals at attractive price ranges.
ISP offers are simple because that is what customers have traditionally demanded from ISPs. Even as mobile plans continue to evolve and become increasingly more unique, the majority of internet service providers (ISPs) in the world are still offering the same plans they were offering 20 years ago: flat-rate, monthly plans with a specific QoS (bandwidth speed) and unlimited data. ISP offers are simple because that is what customers have traditionally demanded from ISPs. The customers seem happy with what they are receiving, and ISPs don’t see any reason to fix what isn’t broken. However, internet usage has changed, as the adoption of streaming and other over-the-top (OTT) apps continue to increase.
Why ISP's Need Data Monetization. Top five telecom trends to expect in 2021. 2020 has been transformative for businesses around the world; years of digitalization happened within months and service providers were the backbone of this change. The pandemic has also compelled CSPs to rethink their operations and fasttrack their own digital transformation – a phase that has only just begun and will accelerate in 2021. Top five telecom trends to expect in 2021. Native WiFi Calling Gaining Ground on VoIP WiFi calling. Making calls over WiFi is no new thing to us. It’s hard to even remember the days before online video and chat OTT services like Skype and WhatsApp. However, what was once an experience distinct from cell phone calling, requiring separate software and logins is now becoming integrated into standard cellular service, altering how people make their WiFi calls.
The Early Days of Native VoWiFi Apple’s iPhone started the change. When FaceTime launched 7 years ago, the shift started to happen almost overnight. Native WiFi Calling Gaining Ground on OTT Calling. How A Centralized Product Catalog Revolutionizes BSS offerings. With a growing demand for smartphones and other data-hungry devices in the digital era, offering customers the right products at the right time remains a challenge for CSPs. It can be difficult for CSPs to create, manage and monetize data offers efficiently. Despite having a variety of products, many fail to respond to the growing needs of customers in an ever-changing marketplace due to unconsolidated Business Support Systems (BSS), a poorly integrated order management system, and multiple product catalogs.
While customers clearly indicate that quality, reliability and consistent service are keys to retention, operators’ BSS stacks fail to anticipate customer needs to proactively deliver personalized offers. The root of the problem is a lack of ability to deliver on customer demands for bundled services and siloed product offerings. The ideal solution is to have a single centralized product catalog. A Single Centralized Product Catalog Versus Multiple Product Catalogs 1. 2. How a Centralized Product Catalog Revolutionizes a Telco’s BSS Offerings.
Top six ways AI and CX automation revolutionize telcos. Top six ways AI and CX automation revolutionize telcos. It’s no secret that customer experience (CX) is emerging as the key differentiator for service providers: a Gartner study reports that over two-thirds of marketers say their companies compete primarily on CX. And two modern technologies are facilitating richer and more advanced CX than ever before: artificial intelligence (AI) and automation. Automation, on the other hand, enables repetitive tasks to run with limited to no human intervention through preset programming. AI and automation, along with customer insights, enhance a telco’s capability to deliver an intelligent customer experience. This powerful combination also revolutionizes the way telcos interact with customers, facilitating them to monitor, track, and manage the customer experience 24x7x365. How Partnerships Are the Key to 5G Success for Telcos. The proliferation of smart devices and high-speed internet has revolutionized the telecommunications sector, and the advent of 5G is further bolstering this transformation.
Why every telco’s CX strategy should include omnichannel self-care. 5G Core (5GC) Network Solutions. How Partnerships Are the Key to 5G Success for Telcos. Authentication, Authorization, Accounting Server. Alepo's Private 5G Solution. CSP to DSP: A Journey of Transformation. Alepo Omnichannel Self-Care. Blockchain and the Future of Mobile Money. As the hype dissipates around cryptocurrencies such as Bitcoin the question remains: what relevance does the underlying blockchain technology have in an increasingly digitized world?
Mobile money has relied on traditional modes of establishing trust: you trust a mobile operator to take your cash in return for a digital representation of that cash, the government trusts the operator to maintain liquidity, the operator trusts the bank to retain that liquidity, and so forth. This model of trust was enough to support the explosive growth of mobile financial services, but will it be enough to sustain it? Alepo's 5G-Ready Digital BSS. 6 Ways to Monetize Free WiFi Using a Captive Portal. In recent years, WiFi has evolved from a luxury to a basic necessity. This change is driven by the following ingredients of success—it is free (most of the time), it is widely available, and it connects us to the world.
Blockchain and the Future of Mobile Money. 6 Ways to Monetize Free WiFi Using a Captive Portal. WiFi Calling vs. WiFi Offload. WiFi Calling vs. WiFi Offload - key benefits of WiFi calling for operators. While on a call the other day, it occurred to me that even highly knowledgeable people in the telecommunications industry have a difficult time deciphering the differences between WiFi calling and WiFi offload. The two types of technology are both constantly talked about, and often in relation with one another, but somewhere along the way, the defining line of what distinguishes them has become blurred. Top 7 benefits digital BSS delivers, now and in 5G. Network Services. Telecom OSS/BSS Transformation. 5G provides the massive potential for data innovation, and an effective digital BSS stack helps transform the customer experience to help realize 5G success. Why 5G standalone core needs to be on every operator’s roadmap. 5G SA vs 5G NSA deployment: What are the differences.
For leading mobile network operators (MNOs), 5G is mainly about offering high-speed connectivity to consumers, on devices that support fifth-gen network services. Alepo's 5G-Ready Digital BSS. Role of AAA in 5G and the IoT Ecosystem. Digital Business Support System (BSS) Enterprise IoT Billing Solution. Operations Support System. Network Functions Virtualization: Basics to Benefits. Envisioning Private 5G Success with Compact Core.