
Complexity in Healthcare
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Guiding patients through complexity: Modern medical generalism
Recent high profile scandals in the United Kingdom have highlighted the changing values by which the National Health Service is judged. 1 The public expects, and the government has promised to deliver, a health service that is ever safer, constantly up to date, and focused on patients' changing needs. Successful health services in the 21st century must aim not merely for change, improvement, and response, but for changeability, improvability, and responsiveness.

