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Handle Both Kinds of Conflict - Management Tip of the Day - August 21, 2012. August 21, 2012 Every team has a certain amount of conflict, which isn’t necessarily a bad thing. As a leader you should identify whether the tension is destructive or constructive, and address it directly. Destructive conflict, including personal attacks and scapegoating, undermines the trust that is vital to working relationships. Manage it by acknowledging the problem, using persuasion, reminding others of the long-term perspective, or otherwise deploying your power as a leader. Adapted from the Harvard ManageMentor Online Module: Leading and Motivating. The Seven Deadly Sins of Management - Julian Birkinshaw.

We all know bad managers — be they ambitious and aggressive, doing whatever it takes to move up the corporate ladder, or the opposite: managers thrust into their position without the skill or the will to do the job properly. I continue to be a little puzzled about why so many managers do such a poor job. We have known what “good management” looks like for decades, and enormous sums have been spent on programs to help managers manage better. And yet the problem endures: In a recent survey I conducted, less than a quarter of respondents would encourage others to work for their manager. Perhaps the problem is that we’ve relied on education of positive practices. So let’s try the opposite approach — to focus on the bad behaviours we are trying to get rid of.

Here is my stab at defining what bad management looks like, using those old favourites, the Seven Deadly Sins. A greedy boss pursues wealth, status, and growth to get himself noticed. Wrath doesn’t need a whole lot of explanation. Three Leadership Traits that Never Go Out of Style - Vineet Nayar. By Vineet Nayar | 6:00 AM August 20, 2012 When I was a kid, the children in our neighborhood would play in a nearby park every evening. Our undisputed leader was a boy barely a year older than I was, I think. He introduced the new kids to everyone, taught them the rules of games we played, and made sure no one felt left out.

We also trusted him blindly because he had our backs whenever we messed up. None of the leadership lessons that I have learned, unlearned, or relearned ever since have left as indelible an impact as the ones I learnt as a child. Three, in particular, stand out: Trust: Do your team members trust you? David Maister, Charles Green, and Robert Galford, who wrote The Trusted Advisor, outline four attributes on which to assess your trust quotient: Credibility, reliability, intimacy and self-orientation. Empathy: Did you notice that look of anxiety as your teammate walked into office this morning? The 10 Traits of Outstanding Leadership. This article is for parents, teachers, counselors, small business owners, managers, or anyone else who interacts with others and has some influence over them.

If this is you – then you are a leader. Having influence over people isn’t just about being in a formal position of authority. This is part of it, but influence works both ways: kids have influence over their parents, students over their teachers and spouses over each other. What is meant by ‘leader’? Ask a hundred people and you’ll probably get a hundred different answers, although many of them will be able coercion or manipulation, since this is the experience many people have had with those in formal leadership roles. A parent may try to force a child to tidy his room; a team leader might try to push a member of his team to make more sales. The real, and often misunderstood, job of a leader is simply this – to put people in a position to thrive. Acknowledge and reward achievement We all need to feel valued. Three leadership skills all managers need.

The question Can offer any advice as to how to get into a management position without having any of the experience that companies demand? I am in sales and I exceed my target every month by 100 per cent. While I am 30, my typical managers are between 21 and 23 years of age. I have sold real estate in the past and been in the top 1 per cent of realtors across Canada throughout my career. The answer You seem to be someone who set goals for themselves and doesn’t just achieve them, but overachieves them. If a management position is really intriguing you, start this new journey by reflecting on the various managers you have worked with. Take an honest look at your current leadership qualities.

Team player – it is the manager’s job to evoke the team spirit in all the team members. Sharing of knowledge and transferring of skills – a manager’s aim should not just be on the achievement of monthly, quarterly or annual results. Cindy Gordon is the president of Culture Shock Coaching in Toronto. Become a Leader Before Others See You as One - Management Tip of the Day - April 05, 2011.