À propos d'EXIN - ITSM according to EXIN. ITIL® - Credit Profiler System. Terminology sections of key OGC best management practice titles available to download. ITIL Translations - Version 2 and 3. The ITIL 2011 - Translations ITIL Version 3 (V3) – currently translated into French, German, Japanese and Korean – represents an important evolutionary step in ITIL's life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. V3 allows users to build on the successes of ITIL Version 2 (V2) but takes IT service management even further.
The ITIL Version 2 Translation Library includes: The ITIL Version 3 Translation Library includes: Introduction to ITILThis publication is the introduction to ITIL Version 2 (V2). Service SupportService Support focuses on ensuring that the customer has access to appropriate services to support business functions. Service DeliveryService Delivery was the second element in the ITIL Version 2 Infrastructure Library to be published.
APMG-UK - Accreditation. Accreditation is a means of assessing the technical competence and integrity of organizations offering specific services, and brings benefits to three stakeholder groups: Organizations can reduce their risk and save time and cost when selecting accredited suppliers. Individuals and organizations can be confident that accredited companies' products and services have been independently assessed to ensure a consistent and high quality service. Accredited providers have objective proof that they comply with best practice. Accredited individuals can demonstrate their technical knowledge and experience. We believe that accreditation, certification and qualifications are growing in importance globally, as more organizations and individuals seek to demonstrate their capability and competence.
Richard Pharro, CEO, APMG-International Training Accreditation We accredit training organizations, trainers and course material. Consulting Accreditation Certified Management Consultant Award. ITIL® Home.