Becoming Great- A leadership secret not many leaders understand. Becoming Great- Leadership.
If YOU were the CEO...what are the top ten things you would do that the current CEO does not do? Customer relationship management. Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers.
It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.[1] Types[edit] Marketing and Customer Service[edit] CRM systems track and measure marketing campaigns over multiple networks. These systems can track customer analysis by customer clicks and sales. CRM in customer contact centers[edit] CRM systems are Customer Relationship Management platforms. Enterprise resource planning. Picture showing some typical ERP modules Enterprise resource planning (ERP) is a business management software—usually a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities, including: Product planning, costManufacturing or service deliveryMarketing and salesInventory managementShipping and payment ERP provides an integrated view of core business processes, often in real-time, using common databases maintained by a database management system.
ERP systems track business resources—cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across the various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data.[1] ERP facilitates information flow between all business functions, and manages connections to outside stakeholders.[2] History[edit] Origin of "ERP"[edit] 401(k) A 401(k) plan is the common name in the USA for the tax-qualified, defined-contribution pension account defined in subsection 401(k) of the Internal Revenue Code.
Under the plan, retirement savings contributions are provided (and sometimes proportionately matched) by an employer, deducted from the employee's paycheck before taxation (therefore tax-deferred until withdrawn during retirement), and limited to a maximum pre-tax annual contribution of $17,500 (as of 2013).[1][2] The section of the Internal Revenue Code that made 401(k) plans possible was enacted into law in 1978.[3] It was intended to allow taxpayers a break on taxes on deferred income. Getting it right at the Interview. An insight into what recruiters look for in a candidate, why candidates fail to clear the interview, the importance of soft skills and more.
What mistakes do candidates generally make during interviews? One must try and put his/ her best foot forward for the interview. Very often, candidates fail to clear the interviews due to inaccurate or incorrect information given in their resumes. What is the Balanced Scorecard? The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.
It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. The balanced scorecard has evolved from its early use as a simple performance measurement framework to a full strategic planning and management system. Contract workers' pay likely to be future rub in labour relations. Parity between contract and regular workers, and having skilled floor managers to address labour troubles were the key lessons companies internalised during 2011 — moving away from a year that saw at least a dozen major strikes affecting work across sectors.
Year 2011 saw the emergence of disproportionate pay to contract workers as a major reason for dissatisfaction among workers. TISS Platinum Jubilee Initiative. An opportunity to collectively co-create a model of a true, inclusive, democratic development paradigm.
Building Partnerships Building contacts in various communities Identifying community leaders Community level meetings Identifying community volunteers Research & Data Collection Enumeration by community volunteers. Interview of Ritika Bedi of TISS, Mumbai. TISS-Biographical Sketch. Anonymous Started The Discussion:
Is It Finally Time for Social HR? While companies come to terms with employee usage of social media and HR departments start working on “regulating” social media usage and come up with “policies” – I think they are missing one key point – leveraging social tools to make HR work itself a social activity.
In a certain way, HR is ripe for social disruption. It impacts external perception (employer branding) and internal employee engagement unlike any other part of the organization save the CEO Let’s start with policies themselves. Companies News : A year when labour was seen and heard. Policy inaction in smoothening worker relations puts Govt in bad light New Delhi, Dec. 23: The year 2011 saw the revival of labour strife in many States. But, the highlight of the year was the prolonged unrest at Maruti Suzuki's Manesar plant that led to the car company incurring a huge loss. Why HR? Faced with a choice between an MBA in HR and a general MBA, I had to ask myself a lot of questions. In addition, peers who were in similar situations helped me by discussing their queries, and helping me answer mine. I am trying to reproduce my answers to some questions here, hoping they'll be useful to some of the readers. [Official] XLRI (XAT2012) 2012-14 BATCH GDPI SHORTLIST OUT - Page 48. List of various Central Labour Acts - Govt. of India.
HResonance. Indian town under police occupation after killing of union leader. By Arun Kumar 2 February 2012 With the assistance of the neighbouring state of Andhra Pradesh, Puducherry has placed the tiny enclave of Yanam under police occupation after a bloody clash between police and locked out Regency Ceramics workers on Friday, January 27. The clash, which the workers insist was entirely unprovoked, saw police inflict fatal wounds on a union leader and injure 16 workers, including 13 critically. The police assault also led to the death of a senior company official when workers angered by the police assault stormed the executive’s home. The Importance of Emotional Intelligence in the Workplace.
By Mike Poskey, ZERORISK HR, Inc. Emotional Intelligence Quotient, or EQ, is a term being used more and more within human resources departments and which is making its way into executive board rooms. This article will help shed some light on what EQ is, how it is different than personality, and how it has proven to impact the bottom line in the workplace.