Jive software customer survey reveals state of market. Jive software just released a December 2010 customer survey of 500 individuals (from CEO to individual contributor), representing more than 300 companies worldwide, a large percentage of whom have more than 10,000 employees, on the business benefits of their 'Social Business' software. The report, which was conducted by an unnamed independent research firm, claims three key findings: 1) Jive customers are deriving quantifiable business benefits from their social business investments 2) 2011 is the year of accelerated enterprise-wide adoption across most industries; and 3) Jive Social Business software is a mission-critical application. Jive attempts to demonstrate that their Social Business Software 'Drives Breakthrough Business Results' in the report, and provides some valuable insight in the areas where they feel these breakthrough benefits are.
Jive claim their software has stimulated these Employee Engagement Benefits: Top Customer Engagement Benefits: Who should be in charge of Enterprise 2.0? Sharepoint and Enterprise 2.0: The good, the bad, and the ugly. Depending on which numbers you look at these days, about a third of all companies right now are using Enterprise 2.0-style tools to enable collaboration and management of their knowledge.
This is in stark contrast to just three years ago when the only tools most workers could count on for communicating with others and sharing knowledge was e-mail, the phone, and if they were lucky, an instant messaging or content management application. It increasingly appears there is no such thing as Enterprise 2.0-in-a-boxToday's worker landscape is a surprisingly different place with the rising use of Web 2.0 applications such as blogs and wikis and other applications.
Use of public social networks like LinkedIn and Facebook are practically commonplace these days, even if not quite ubiquitous (a good percentage of companies still block access to these in fact). For the purposes of the discussion below, I'll examine where SharePoint is suitable for this particular (though very significant) use case.
Forrester: Social networking will be biggest enterprise 2.0 priority by 2013; Smaller businesses reticent. Enterprise 2.0 will become a $4.6 billion industry by 2013 and social networking tools will garner the bulk of the money, according to a report by Forrester Research. The report, released on Monday and penned by Forrester analyst G. Oliver Young, shows a few notable trends that are worth diving into. Sarah Perez at ReadWriteWeb first detailed the report. Here are the charts that jumped out for me. That chart is basically the opposite of what I would have expected. Forrester defines Enterprise 2.0 as the corporate version of Web 2.0. In Forrester's view, the key hallmark of Web 2.0 is efficiency for end users, and the ultimate goal is to use technology like Ajax, rich Internet applications, blogs, wikis, and social networks to foster productive, advantageous behavior among employees, customers, partners, and other networks such as Social Computing, the Information Workplace, and collective intelligence.
Meanwhile social networking will be the biggest priority followed by mashups by 2013. The state of Enterprise 2.0. Industry analysts, CIOs, and business leaders around the world are continuing to try to read the industry tea leaves in 2007 when it comes to the subject of Enterprise 2.0, the increasingly popular discussion of using Web 2.0 platforms in the workplace. The primary topic of interest? Whether Enterprise 2.0 brings real bang for the buck by making the daily work of organizations measurably more productive, efficient, and innovative. Investors and executives are just not going to make significant bets on Enterprise 2.0 in terms of resources and risk exposure without good information on the likely returns of implementation. However, increasing evidence abounds that Enterprise 2.0 adoption has begun in earnest with a typical example being Wells Fargo taking the plunge, having rolled out Enterprise 2.0 platforms to 160,000 workers.
It has become clear that we're moving out of the early pioneer phase to a broader acceptance phase. Enterprise 2.0 redux The state of Enterprise 2.0 - Fall 2007. Ten emerging Enterprise 2.0 technologies to watch. I expect to see a new wave of unified communication products that include Enterprise 2.0 as a first class citizen. Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground quite rapidly while still not being used for core business functions or mission critical applications in most large firms, at least not yet.
The reality is that broader social and cloud computing trends continue to evolve faster than most enterprises are able to absorb. It may be years before many organizations are comfortable with and ready to adopt either of these technologies strategically despite apparent benefits. The potential overall impact of enterprise social computing (aka Enterprise 2.0) is significant for most organizations, at least in the medium term. Keeping social technology in perspective Now, on to the latest developments...