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Metrics

Measuring ROI

Quels indicateurs pour le ROI ? | Akos Nombre de mails reçus Nombre de commentaires Nombre de messages échangés Nombre de sujets de discussion au sujet de la marque http://www.akostic.com/2009/03/31/marketing-communautaire-indicateurs-roi/

Defining Social Media ROI once and for all, and understanding th http://thebrandbuilder.wordpress.com/2009/07/09/roi-and-social-media-101-financial-vs-non-financial-impact/ I know that bringing “media” measurement into the ROI equation is tempting , especially for folks with agency or media measurement backgrounds. That’s what the model has been for PR, Advertising and other marketing-specific firms for decades. And again media measurement is vital here, but when it comes to calculating ROI, that type of measurement is a lot like calculating a crop’s yield by estimating how many of X number of planted seeds will germinate come harvest time. It doesn’t work that way. You have to roll up your sleeves come harvest time *and physically count what the actual yield is. You actually have to do the work.