The Agile Learning Train is Leaving the Station. The Flexibility of the Four Stages of Competence. By Jared M.
Spool Originally published: Nov 16, 2011 Lost for decades, an old model has re-emerged to help how we look at today's design challenges. In the 70s, psychologist Noel Burch suggested a model for how we master skills and relationships, calling it the "conscious competence learning model. " Wolfram. Design with Intent. (introducing behavioural heuristics) EDIT (April 2013): An article based on the ideas in this post has now been published in the International Journal of Design – which is open-access, so it’s free to read/share.
The article refines some of the ideas in this post, using elements from CarbonCulture as examples, and linking it all to concepts from human factors, cybernetics and other fields. There are lots of models of human behaviour, and as the design of systems becomes increasingly focused on people, modelling behaviour has become more important for designers.